Assistant Program Director - Miami, United States - Carrfour Supportive Housing

Description

*Benefits:* 100% paid health, dental, vision short-term, long-term, and life insurance for the employee

• 5% match – 401K (eligible immediately)
• 15 Days of PTO – first year
• 9 Paid holidays
• 2 Floating holidays

* $48.00 Cell phone reimbursement (monthly)

• Annual increases up to 5% based on performance

Essential Duties/Expectations:

Administrative:

• Lead role in the day-to-day operation and coordination of the Supportive Services Program at Dr. Alice Moore which serves 36 adults with severe and persistent mental health illness
• Assumes full responsibility for the CARISK data portal, the designated provider portal access system of Southeast Florida Behavioral Health Network (SEFBHN) who services as a key funder of services available on-site and is the designated Managing Entity (ME) for Palm Beach County.
• In collaboration with Program Director and Finance Dept., ensures that all required programmatic and financial reports, including monthly billing are completed accurately and submitted on a timely basis (by the 10th of each month) to the ME through the CARISK portal.
• Maintain the accuracy and confidentiality of client files.
• Participate with ongoing continuous quality improvement (CQI) initiatives to enhance program operations; attends the monthly CQI and/or workgroups facilitated by the ME.
• Work in collaboration with property management staff to ensure timely recertification's, including the Section 8 Mainstream Voucher Program for tenants participating in this program.
• Assist with monthly unit inspections and addressing housing noncompliance issues.
• Attends scheduled workshops, trainings and meetings as required;
• Reports to the Clinical Director.

Financial:

• Ensures that program is in full compliance with all funding sources by collaborating with Finance Department at least quarterly to monitor expenditures.
• Work in collaboration with the property manager to report vacancies to the Carrfour Waitlist Coordinator, and maintain 95% occupancy rate.
• Work in collaboration with property manager to reduce delinquency to no more than 3% rental arrears.

Program Development

• Work in collaboration with the Property Manager and Services Team to establish community-building activities (tenant council, residents' meetings, etc.) and facilitate/supervise workshops and information sessions to meet residents needs and interests to enhance life skills.
• Collaborate with community resources to address mental health challenges with a goal to improve resident quality of life.
• Develop program initiatives to increase daily living and housing stability skills.
• Oversee coordination of all employment activities on site;

Tenant/Resident Relations

• Work in collaboration with property manager to ensure community safety, security and timely completion of incident reports.
• Ability to provide crisis intervention services in coordination with immediate supervisor and/or Clinical Director.
• Conduct case staffing quarterly to address needs, strengths and employability skills, review SSP and client progress which must be documented in the CARISK portal.

Staff Management

• Supervision of service staff to ensure that contractual services funded by the ME, including case management, intervention-individual, supported employment, supportive housing/living, incidental expenses, recovery support individual/group are provided and documented in both the clients file and the CARISK system.
• On-going coaching of staff to ensure service interventions provided to residents are documented accurately and timely in the clients file and CARISK portal.
• Assist in hiring, training and on-site supervision of assigned staff, including performance evaluations and progressive discipline.
• Actively participate in individual and group supervision of staff;
• Monitor all supportive services staff PTO and completes timesheets within required time frames.

Minimum Requirements:

• Pays close attention to detail and demonstrates strong organization skills.
• Proficient in Microsoft Office 365 programs.
• Effective communication skills, backed by detailed written documentation and comprehensive listening skills.
• Understanding of working directly with formerly homeless individuals and families and at-risk populations by treating all individuals with respect, and are able to build rapport by promoting empathy and compassion with patience and consistency.
• Maintains a professional demeanor and maturity, good judgment, quick learner, and proactive
• Willingness to improve and grow within the company.
• Ability to multi-task, prioritize, manage time efficiently, and flexible when needed.
• Displays qualities of a team player mentality and possesses strong work ethics.
• Ability to work a flexible schedule, including after hours for emergencies when applicable.

Education /

Experience:

• Master's degree in social work, mental health, psychology or related field is preferred. In lieu of a Master's degree, a Bachelor degree in social work, mental health, psychology or related field is required.
• A minimum of two years' experience working in supportive housing or related field preferred.
• A minimum of two years' supervisory experience preferred.
• Knowledge of community resources.
• Ability to work a flexible schedule and be on-call as needed for emergencies
• Bilingual (English/Spanish or Creole/English) preferred but not required.

Licenses/Certifications:
Valid Driver's license & proof of insurance.


This Position Is:
this language was added after much research by jacek so that we could expand the pool of applicants.

The focus is to encourage applicants returning to work after absence, older workers and folks who may feel left out because of life experiences.

Not to be changed.


This Position Is:

• A good fit for applicants with lived experience in homelessness, mental health and substance use disorders
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A job for which all ages, including older job seekers, are encouraged to apply

Job Type:
Full-time


Pay:
$46, $48,000.00 per year


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):
* $46k-$48k Annual


Education:

• Bachelor's (Preferred)

Experience:

• Addiction counseling: 3 years (Preferred)
• Social work: 3 years (Preferred)
• Supervising experience: 3 years (Preferred)

Microsoft Office: 3 years (Preferred)


Ability to Commute:

• Miami, FL Preferred)

Ability to Relocate:

• Miami, FL 33142: Relocate before starting work (Required)

Work Location:
In person