Site Operations Manager - Little Rock, United States - Revolution Technologies

    Revolution Technologies
    Revolution Technologies Little Rock, United States

    2 weeks ago

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    Description

    JOB SUMMARY:

    The Technical Operations Manager oversees the day-to-day output environment needs of customers, collaborating closely with client contacts, end-users, and other resources to meet Service Level Agreements (SLAs).

    Requirements:

    • Must have advanced user experience with MS Excel (Pivot Tables, Macros, and VLookups)

    • Must have experience with printers. Technical skills to include software driver implementation, network management, IP protocols, and basic network protocols

    • Working experience with Service Level Agreements (SLAs)

    • Strong customer service experience

    • Help desk experience