Inside Sales and Customer Support Coordinator - Seville - Industrial Profile Systems

    Industrial Profile Systems
    Description

    Inside Sales and Customer Support Coordinator (Full-Time)

    Industrial Profile Systems

    Salary/Exempt

    Job Description

    As an Inside Sales and Customer Support Coordinator, you will play a crucial role in providing outstanding customer support while collaborating closely with Sales Managers, Engineering, and Product Management. Your responsibilities include building strong client relationships, managing projects, and identifying sales opportunities. This position requires the ability to recognize growth potential and leverage extruded aluminum solutions to address complex challenges for clients in various manufacturing industries.

    Benefits
    • Comprehensive medical, dental, vision, and life insurance starting on the 31st day of employment
    • 401K eligibility begins after the 60th day of employment
    • Bi-weekly pay schedule
    • Generous paid time off policy starting at 3 weeks

    Pay Range: $50,000 - $65,000

    Key Responsibilities

    • Identify opportunities to reactivate dormant accounts and grow existing accounts to meet sales objectives
    • Provide exceptional customer support by handling inquiries, including quotes, order processing, and status updates throughout the order lifecycle
    • Research new product requests and manage order entries
    • Serve as a liaison between customers and the outside sales team
    • Track and prepare reports on leads and sales activity on a daily, weekly, and monthly basis
    • Ensure successful order entry, sales fulfillment, and installations, maintaining communication with customers throughout the process
    • Document customer interactions, including inquiries, complaints, and comments, along with actions taken
    • Perform other duties as directed

    Desired Skills & Experience

    • 2-5 years of experience in sales and/or customer service
    • Familiarity with Microsoft Dynamics NAV is a plus, but not required
    • Experience with ERP or CRM systems is preferred
    • Strong ability to manage multiple priorities and tasks with urgency
    • Organized with an eye for detail
    • Excellent verbal and written communication skills
    • Able to multitask and deliver quality results under pressure
    • Proficient in Microsoft Suite (Word, Excel, PowerPoint, Outlook, etc.)
    • Self-motivated and capable of working independently with minimal supervision

    Company Overview

    Industrial Profile Systems, formerly known as MB Kit Systems, LLC, is a leader in providing engineering and design solutions utilizing structural aluminum and modular components for mechanical hardware across various industries. Established in 1996, our facility in Akron, Ohio, spans over 50,000 sq. ft., where we design, machine, and assemble custom machine bases, tables, and enclosures. Our integrated approach allows for rapid turnaround and the capability to deliver tailored solutions. We pride ourselves on quality craftsmanship, innovative designs, and a strong customer service focus, which drive our growth and market presence.

    The position offers a competitive salary, comprehensive benefits, and a bonus program.

    Industrial Profile Systems is a division of WEISS North America, located in Willoughby, OH.


  • Work in company

    Administrator Support Coordinator

    Only for registered members

    We are seeking a dedicated individual to foster a nurturing environment for children, families and staff alike at any one of our childcare centers. · ...

    North Olmsted, OH

    1 month ago

  • Work in company

    Product Support Coordinator

    Only for registered members

    This position is responsible for maintaining a cycle-counting program that validates inventory counts for accounting and production purposes. · With guidance in a team environment, · Maintain a cycle counting program by counting inventory · Reconciling inventory counts within our ...

    Elyria $19.50 - $21 (USD)

    1 month ago

  • Work in company

    Product Support Coordinator

    Only for registered members

    Parker is advancing initiatives in energy efficiency and sustainability while developing the next generation of talent and leaders to engineer a better tomorrow. · ...

    Elyria $19.50 - $21 (USD)

    1 month ago

  • Work in company

    Legal Support Coordinator

    Only for registered members

    The Legal Support Coordinator reports directly to the Director of Operations and Facilities and collaborates with all departments. · ...

    Canton, OH

    2 weeks ago

  • Work in company

    Procurement Coordinator – Operations Support

    Only for registered members

    The Procurement Coordinator is responsible for supporting the day-to-day needs of the Procurement Operations Support & Integration team and our restaurant operators. · This role includes providing Premier customer service across various purchasing categories, issuing purchase ord ...

    Independence

    2 weeks ago

  • Work in company

    Coordinator, Commercial Business Support

    Only for registered members

    The Business Support Coordinator will play a critical role in supporting key account sales activities by managing the sales order process, assisting with quotes and proposals, and delivering exceptional customer service. · 7+ Years experience managing sales support operations eff ...

    Stow Full time

    1 month ago

  • Work in company

    Procurement Coordinator – Operations Support

    Only for registered members

    The Procurement Coordinator is responsible for supporting the day-to-day needs of the Procurement Operations Support & Integration team and restaurant operators. · ...

    Independence, OH

    2 weeks ago

  • Work in company

    Coordinator, Commercial Business Support

    Only for registered members

    The business support coordinator will play a critical role in supporting key account sales activities by managing the sales order process and delivering exceptional customer service.This position ensures timely and accurate quoting, order entry, and fulfillment while addressing o ...

    Stow, OH

    3 weeks ago

  • Work in company

    Sales Support/Appointment Coordinator

    Only for registered members

    The Customer Service Sales Support Representative is responsible for receiving, processing, verifying, and distributing information from inbound and outbound calls to include inquiries on new and pre-owned vehicles, · Work cohesively with the assigned sales staff to ensure custom ...

    Barberton

    1 month ago

  • Work in company

    Sales Support/Appointment Coordinator

    Only for registered members

    · The Customer Service Sales Support Representative is responsible for receiving and processing information from inbound and outbound calls.Medical, Dental & Vision InsuranceCompany Paid Life Insurance401K Plan + Match · ...

    Barberton

    2 weeks ago

  • Work in company

    Sales Support/Appointment Coordinator

    Only for registered members

    We are looking for self starters with A1 customer service skills to join our team as Sales Support Coordinators. · Work cohesively with sales staff to ensure customer follow up and engagement. · Ensure all contacts are professional, courteous and noted in the system. · ...

    Barberton, OH

    1 month ago

  • Work in company

    Sales Support/Appointment Coordinator

    Only for registered members

    · The largest used car dealership in Ohio is booming with business and we need some great phone warriors · Are you a self starter? Do you practice and believe in providing A1 customer service? · Are you motivated to advance your career? · Do you like to stay busy? · If yes, then ...

    Norton/Barberton, OH $40,000 - $60,000 (USD) per year

    1 day ago

  • Work in company

    Office & Teacher Support Coordinator

    Only for registered members

    +The Goddard School located at 5701 Lombardo Center Blvd., Independence, OH is hiring a key front-office team member who also plays an active role supporting classrooms and guiding teachers day-to-day. · +Support front office operations, · & family communication, · & organization ...

    Seven Hills, OH

    3 weeks ago

  • Work in company

    Referral Coordinator, Ortho Support

    Only for registered members

    This position is responsible for processing all incoming referrals and faxes as well as facilitating all document management and naming within the EMR. This role engages with patients as the gateway to the practice and is responsible for creating a positive patient experience as ...

    Cuyahoga Falls, OH

    13 hours ago

  • Work in company

    Sales Support/Appointment Coordinator

    Only for registered members

    The Customer Service Sales Support Representative is responsible for receiving, processing, verifying, and distributing information from inbound and outbound calls to include but not limited to inquiries on new and pre-owned vehicles dealership generated internet leads and provid ...

    Barberton, OH

    1 month ago

  • Work in company

    Customer Service Coordinator – Travel Support

    Only for registered members

    · Job Summary · We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throug ...

    Ashland

    1 day ago

  • Work in company

    Deputy Title IX Coordinator for Support and Case Management

    Only for registered members

    + Job summary: The Deputy Title IX Coordinator for Support and Case Management (DSCM) facilitates initial response to reports of gender-based misconduct or behaviors prohibited by Title IX impacting UA students faculty or staff. · + Qualifications:Requires a bachelor's degree. · ...

    Akron Full time

    3 weeks ago

  • Work in company

    Deputy Title IX Coordinator for Support and Case Management

    Only for registered members

    The Deputy Title IX Coordinator for Support and Case Management (DSCM) facilitates initial response to reports of gender-based misconduct or behaviors prohibited by Title IX impacting UA students faculty or staff. · ...

    Akron

    3 weeks ago

  • Work in company

    Deputy Title IX Coordinator for Support and Case Management

    Only for registered members

    The Deputy Title IX Coordinator for Support and Case Management facilitates initial response to reports of gender-based misconduct or behaviors prohibited by Title IX impacting UA students faculty or staff. · Requires a bachelor's degree. · A minimum of 4 years progressive experi ...

    Akron, OH

    3 weeks ago

  • +Job summary · We are more than a national provider of support services—we are a mission-driven organization rooted in respect, inclusion, and person-centered care. · +QualificationsBachelor's degree in behavioral science or related field is preferred. · Three years' experience s ...

    Seville $65,000 - $66,787 (USD)

    1 week ago

  • Work in company

    LPN Licensed Practical Nurse

    Only for registered members

    +The site nurse is responsible for the ongoing healthcare service delivery and coordination of all assigned individuals. · Completes regular site visits to review staff performance and individual health needs. · Ensures implementation of changes in plans of care. · ...

    Seville

    1 month ago

Jobs
>
Seville