- Comprehensive medical, dental, vision, and life insurance starting on the 31st day of employment
- 401K eligibility begins after the 60th day of employment
- Bi-weekly pay schedule
- Generous paid time off policy starting at 3 weeks
- Identify opportunities to reactivate dormant accounts and grow existing accounts to meet sales objectives
- Provide exceptional customer support by handling inquiries, including quotes, order processing, and status updates throughout the order lifecycle
- Research new product requests and manage order entries
- Serve as a liaison between customers and the outside sales team
- Track and prepare reports on leads and sales activity on a daily, weekly, and monthly basis
- Ensure successful order entry, sales fulfillment, and installations, maintaining communication with customers throughout the process
- Document customer interactions, including inquiries, complaints, and comments, along with actions taken
- Perform other duties as directed
- 2-5 years of experience in sales and/or customer service
- Familiarity with Microsoft Dynamics NAV is a plus, but not required
- Experience with ERP or CRM systems is preferred
- Strong ability to manage multiple priorities and tasks with urgency
- Organized with an eye for detail
- Excellent verbal and written communication skills
- Able to multitask and deliver quality results under pressure
- Proficient in Microsoft Suite (Word, Excel, PowerPoint, Outlook, etc.)
- Self-motivated and capable of working independently with minimal supervision
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Deputy Title IX Coordinator for Support and Case Management
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Akron3 weeks ago
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Deputy Title IX Coordinator for Support and Case Management
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Inside Sales and Customer Support Coordinator - Seville - Industrial Profile Systems
Description
Inside Sales and Customer Support Coordinator (Full-Time)
Industrial Profile Systems
Salary/Exempt
Job Description
As an Inside Sales and Customer Support Coordinator, you will play a crucial role in providing outstanding customer support while collaborating closely with Sales Managers, Engineering, and Product Management. Your responsibilities include building strong client relationships, managing projects, and identifying sales opportunities. This position requires the ability to recognize growth potential and leverage extruded aluminum solutions to address complex challenges for clients in various manufacturing industries.
BenefitsPay Range: $50,000 - $65,000
Key Responsibilities
Desired Skills & Experience
Company Overview
Industrial Profile Systems, formerly known as MB Kit Systems, LLC, is a leader in providing engineering and design solutions utilizing structural aluminum and modular components for mechanical hardware across various industries. Established in 1996, our facility in Akron, Ohio, spans over 50,000 sq. ft., where we design, machine, and assemble custom machine bases, tables, and enclosures. Our integrated approach allows for rapid turnaround and the capability to deliver tailored solutions. We pride ourselves on quality craftsmanship, innovative designs, and a strong customer service focus, which drive our growth and market presence.
The position offers a competitive salary, comprehensive benefits, and a bonus program.
Industrial Profile Systems is a division of WEISS North America, located in Willoughby, OH.
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