- Maintains social, ethical, organizational, and departmental norms.
- Take personal responsibility for the successful completion of each task.
- Must have a valid driver's license with a clean driving record.
- Can read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations.
- Ability to calculate numbers and amounts such as discounts, interest, commissions, proportions, percentages, etc.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists.
- Covington 13384 Seymour Meyers Blvd Covington, LA 70433Equal Opportunity Employer.
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Operations Coordinator - Covington, United States - SRS Distribution
Description
Manages the daily warehouse operations of the facility and supervise the drivers and warehouse staff. Display superior customer service that meets each customer's unique set of delivery and installation requirements. Assist the Branch Leadership in maintaining inventory levels and day-to-day operations of the warehouse.Essential Job Duties and ResponsibilitiesCustomer Service Handles incoming customer complaints in a prompt and courteous manner; owns the problem until resolved, including the direction of delivery and warehouse personnel.
Provide excellent customer service using professional communication skills.Inventory and Management OperationsOversee the daily operations of the warehouse to ensure that work orders are pulled in a timely and accurate manner.
Oversee that orders are loaded and unloaded for the vendor or customer promptly.Oversee the dispatching of trucks for timely and accurate delivery of product to worksites.
Assist or directs warehouse personnel in loading and unloading trucks using forklift.
Tracks and reports on stock levels using the Agility software/computer system. Coordinates purchases of materials for re-sale through the Branch Manager to ensure duplicate orders are avoided.
Manage the inventoryResponsible for managing all phases of inventory control to include purchasing, weekly cycle counts, pricing, review, and disposition of damaged and outdated stock.
Other duties include order processing, day-end balancing, and assisting with all other areas of running the branch.Education and/or ExperienceOne to two years' related experience and/or training; or equivalent combination of education and experience.
Skills/Specialized KnowledgePersonal/MotivationalIntegrity
Practical Learning - assimilates and applies new information.
Tolerance for Stress - performs under pressure.
Customer Awareness - look for opportunities to improve customer service orientation through better understanding and empathy for the customer experience.
Company Representation - serve as an extension of the Branch Manager when handling customer complaints. Can-do AttitudeInterpersonalAdaptability - maintains effectiveness with varying tasks, responsibilities and peopleImpact - creates a good first impression, commands attention and respect, shows an air of confidence, particularly in a sales or customer service scenario.
Decision-MakingJudgment - ability to define problems, collect data, establish facts, and draw valid conclusions.Action oriented and develops alternative courses of action and makes recommendations based on logical assumptions and information.
Reasoning - able to apply common sense understanding to carry out instructions containing multiple variables that are furnished in written, oral, or diagram form.
EfficiencyAble to multi-task and handle requests from multiple sources in an accurate mannerHas the ability to be self-organized with time and work duties.
Required Licenses or CertificationsCertificates, Licenses & RegistrationsOther RequirementsLanguage Skills
Possess the ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical and Computer SkillsReasoning Ability
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear.
The employee is occasionally required to sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally exposed moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; and outside weather conditions.
The noise level in the work environment is usually moderate.Job Location:
National Structure
We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety.
If your experience matches our requirements, we want you to apply today.
