Back Office Representative - Wayne

Only for registered members Wayne, United States

1 month ago

Default job background
Full time $19 - $22 (USD)

Job summary

The Back Office Representative is responsible for managing customer accounts that are past due between 31 and 60 days.
This role plays a critical part in maintaining healthy accounts receivable by conducting outbound collection calls,
processing payments,
sending dunning notices,
and supporting customers with billing questions.
  • Conduct daily outbound calls to customers with accounts 31–60 days past due to obtain payment or establish payment arrangements.
  • Communicate clearly and professionally regarding account status,
  • service impacts,
  • and next steps in accordance with company policies and propane industry regulations.

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