Distillery Hospitality Manager - Saratoga, United States - Brush Creek Distillery

Description

Brush Creek Distillery searching for a highly ambitious, knowledgeable, fun, team-leader with exceptional hospitality skills and a passion for craft spirits to join our growing operations.

The Hospitality Manager will serve as a front-facing ambassador, overseeing all aspects of the distillery's gift shop, tasting room, private event space, elevated guest experiences, and barrel program.

The ideal candidate will play an integral role in managing on-site sales, seasonal front-of-house staffing, inventory management, budgeting, on & off-site promotional events, while maintaining quality standards.

To be successful, you bring a highly professional, welcoming personality, and have a drive to exceed expectations, within a fun, hands-on, entrepreneurial environment.

Independently-owned and operated, the distillery is located in south-central Wyoming, on a 30,000-acre working cattle ranch that host a collection of world-renowned, luxury properties, know as Brush Creek Ranch , in Saratoga, WY.

This position will report directly to the distillery's Managing Director, and work in tandem with our operations team, finance and accounting personnel, marketing/public relations partners, and on-site farm and ranch departments.

This is definitely not a "one size fits all' role, but rather a unique opportunity to work with talented spirits and hospitality professionals in an elevated environment, while actively growing, and promoting, our American West inspired program and products.

• Learn the Brush Creek Distillery brand, portfolio of award-winning spirits, and our unique industry positioning
• Exhibit expertise and detailed knowledge of the distillery and our portfolio by becoming an active part in the distillery's operations
• Promote product knowledge and customer engagement, with our on & off-site guest, vendors, and trade partners
• Actively lead and manage multiple aspects of our operations, including retail sales, guest experiences, and marketing, and events
• Support recapping metrics and sales updates to communicate success with our program
• Oversee retail inventory, conduct audits, and communicate needs and/or recommendations
• Assist in staff scheduling, pre-opening preparedness, mid-shift and closing practices
• Serve as a brand ambassador while conducting tastings, tours, experiences, and educational seminars
• Strengthen product awareness through storytelling, industry education and guest interactions to upsell retail offerings and experiences
• Increase industry knowledge by working closely with management and trade partners as it relates to the three-tier system
• Support management with the interaction of trade influencers & brand-building efforts
• Assist in numerous aspects of brand marketing related to social media, advocacy, guest engagement and trade communication
• Provide direct support for VIPs, special events, promotions, and trade visits

• Experience related to hospitality management, brand marketing, promotions and/or sales
• Alcohol industry experience preferred
• Passion for the spirits industry, marketing, customer engagement and brand-building
• Strong storytelling skills and ability to education and inspire up to 25+ individuals
• Effective time management and organizational skills
• Capable of providing effective input related to consumer, trade, and press events
• Self-starter with a strong sense of urgency, adventure, and entrepreneurial spirit
• High-energy, enthusiasm and a good team player
• Excellent communication skills, both verbal and written
• Education - College preferred
• Ability to relocate to Saratoga, WY

• 21 Years of Age or Older
• Active driver's license
• Ability to work off-property as a Distillery representative as-needed
• Availability to work a flexible schedule, including nights, weekends, and occassional holidays, due to the nature of the business
• Must be a resourceful, enjoy working in an entrepreneurial, team atmosphere
• Must be dependable, self-starter, loyal and honest

• Salary Comensurate with Experience
• Bonus Opportunity

• Matching 401k (after one year anniversary of employment)
• Paid Time Off / Vacation / Charitable "Day of Giving"