Executive Director, Washington Market - Edmonds, United States - Northpoint Recovery Holdings, LLC

Description

Job Description

Job Title: Executive Director, Washington Market

Reports To: Executive Vice President, Operations

Northpoint Recovery Holdings, LLC, established in 2009, is a growing, behavioral healthcare treatment platform treating adults with substance use disorder and co-occurring conditions under the Northpoint Recovery brand and adolescents with mental healthcare conditions under the Imagine by Northpoint brand. The Company serves patients with commercial health insurance and is an in-network model. Northpoint has grown from two facilities to 14 today entirely on a de novo basis with plans to expand rapidly in both existing and new markets. Organizational values include humility, heart, inspiration and conviction. Our commitment to excellence means doing good for others and engaging in innovative empirical based treatment. In short, our mission is to help people get their lives back and show them respect and empathy in the process.

POSITION SUMMARY: As a vital member of the Northpoint team, the Executive Director is responsible for leading facilities leadership team, and ensuring the consistent achievement of financial objectives, being a steward of Northpoint's culture, and delivering a high-quality patient experience. This person is the chief spokesperson for assigned facilities and is responsible for the strategic direction of the facilities assigned. By providing leadership and mentorship to an experienced staff of inpatient and outpatient leaders, and as a trusted advisor, the Executive Director will ensure the quality execution of clinical, operational, marketing, compliance, and administrative processes and results. This person will also work with the multidisciplinary team to ensure excellent patient care and treatment outcomes.

ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

• Responsible for the day-to-day operation and financial performance of multiple facilities and service lines including treatment services, programming, and all key responsibilities required by state, federal, and TJC guidelines
• Optimize clinical, medical and operational processes and enhance productivity, compliance, profitability, and therapeutic milieu, all while ensuring excellent patient care standards
• Collaborate with leadership to meet business and treatment objectives; support and maximize current business activities and provision of quality patient care. Responsible for P&L and operating performance of assigned facilities
• Support the operational infrastructure in alignment with the Northpoint model, with ongoing focus on organizational effectiveness, continued integration with companywide initiatives, and achievement of expected outcomes
• Ensure quality management standards and enhance our ability to manage utilization and cost-of-care; continuously monitor and assess the quality of patient care and implement changes as needed
• Ethically and effectively manage a continuum of clinical services in alignment with the Northpoint model. Modify the spectrum of service offerings in response to changing needs
• Develop and implement strategic plans for short and long-term objectives to enhance the efficiency and effectiveness of Northpoint's operations
• Research, evaluate, and develop additional sources of patient care and revenue through strategic resources and other opportunities; supervise the implementation of new projects, service lines, and expansions
• Represent Northpoint and develop working relationships with community and industry leaders and key referents
• Partner with CFO to generate financial proformas; make sound decisions related to risk/benefit of new services and expansions
• Manage utilization review processes that support timely, accurate, complete clinical documentation, and efficient, clear communication of clinical information amongst treatment team members, UR, and payers
• Evaluate staff competency and adherence to all written Northpoint guidelines, protocols, policies, and procedures. Provide professional growth and development of staff and provide direction and support to the staff regarding attainment of short-term and long-term goals and objectives
• Audit charts for policy & procedure compliance, appropriate documentation, and completion of all internal paperwork and documentation standards
• Identify at least one person to be responsible for clinical supervision duties, if not acting in this role
• Create, provide, and research in-house trainings to improve team skills
• Work closely, cooperatively, and amicably while maintaining professional boundaries with all staff and patients
• Monitor clinical and medical staff organization and ensure proper adherence to staffing matrices
• Build and maintain an organizational climate with positive moral and communication; promote employee engagement to achieve a strong culture and increased retention
• Adhere to all Northpoint policies and procedures
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Other clinically appropriate services and special projects as assigned

QUALIFICATIONS/REQUIREMENTS FOR THE POSITION:

• Master's Degree in Health or Business Administration, Mental Health, or other relevant field, or commensurate experience required. Full clinical licensure is preferred
• Preference given to those who hold an active substance use or mental health licensure in the state where treatment services are rendered. If licensed, must maintain applicable state licensure requirements at hire, and for the entire duration of employment
• Minimum of seven (7) years of progressively responsible exempt level experience in a healthcare discipline
• Minimum of five (5) years in an administrative or leadership capacity
• Ability to work with a diverse patient population and possess strong interpersonal skills and knowledge required for treating patients assigned
• Deep knowledge of legal, risk management, quality, and healthcare specific regulatory issues; regularly model and communicate effective quality management and compliance with internal and external standard of quality surveys
• Must hold strong personal boundaries and able to build rapport with patients and staff
• Must understand and ensure adhere to the ethical standards of respective licensure governing boards
• Plan and organize through scheduling and prioritization for self and others to work on multiple projects and activities concurrently, and meet deadlines
• Demonstrated ability to cultivate and maintain internal and external relationships in an ambiguous and fast-paced environment while maintaining focus on execution and results
• Action-oriented with the ability to: adapt to change, work independently, prioritize tasks, and drive to finish
• Must have solid clinical judgment
• Experience with a growing company with multiple entities preferred

PREFERRED KNOWLEDGE AND SKILLS:

• Excellent critical thinking and organizational skills
• Strong mentoring, and coaching experience to a team with diverse levels of expertise; ability to influence and engage employees and peers
• Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management, board of directors, and staff
• Ability to operate as a practical tactical as well as a strategic thinker
• Comfortable analyzing information and dealing with complexity
• Quickly and effectively identify and resolve problematic situations
• Able to handle confidential material in a reliable manner
• Ability to perform several tasks concurrently with ease and professionalism
• Ability to effectively prioritize workload in a fast-paced environment
• Strong attention to detail and accuracy
• Proficiency with Microsoft Office Suite

REQUIRED CERTIFICATES/LICENSES/REGISTRATIONS:

• Must be at least twenty-one (21) years of age
• Must maintain current nationally accredited CPR/First Aid/AED certification
• Must have a valid driver's license and safe driving record

SUPERVISORY RESPONSIBILITIES:

• Direct manager for clinical, medical, administrative, operations, and support staff

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Job frequently performed at a desk in front of a computer; requires heavy use of mouse and keyboard
• Work environment consists of inpatient and outpatient treatment facilities. Exposure to emotionally impaired patients will be frequent. Stress ranges from low to intense, depending on the situation
• Must have the reasonable ability to stand, walk, sit, use hands to finger, handle, feel, reach, balance, stoop, kneel, talk, and hear. Must be reasonably capable of lifting fifteen (15) pounds
• Must be able to safely operate a vehicle
• Some travel may be required

CONDITIONS OF EMPLOYMENT:

• Completion of a tuberculin screening during the first week of employment
• Completion of a pre-employment drug screening, post-accident, and upon reasonable suspicion of use
• Completion of orientation and required paperwork before reporting to work
• Demonstrated computer literacy
• Completion of CPR/First Aid Training within the first ninety (90) days of employment
• Attendance at all mandatory staff development and training
• Completion of background and professional reference checks
• Completion of a Motor Vehicle Record check

Compensation:

• $140,000 - $180,000 annual salary

Professional Development:

• Northpoint provides reimbursement for clinical licensure fees
• Northpoint provides clinical supervision for licensure at no cost to the employee
• Professional development, and the opportunity for continuing education credits to maintain licensure is provided at no cost to the employee

Full-Time Benefits Include:

• 85% Employer Paid Medical premium for employee level coverage – spouse and dependent premiums are subsidized at 50%
• 100% Employer Paid Basic Life Insurance
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, and Supplemental Life & AD&D Insurance
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan and 10 paid holidays annually
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match
• Free counseling services and resources for emotional, physical and financial wellbeing
• Consumer discounts through LifeMart
• Free parking

Ability to Commute/Relocate:

• Edmonds/Seattle, Washington; reliably commute or plan to relocate before starting work (Required)

This job description is not intended, and should not be construed, to be and exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by the employee or employer with or without notice.