- Execute sales promotions and special events (store, campus, community).
- Partner with store leadership to review store financials and recalibrate goals to drive sales.
- Operate cash registers and store systems to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer, preparing bank deposits, and daily opening and closing activities.
- Maintain appropriate inventory control in alignment with store operational procedures.
- Keep all areas of the store environment neat, clean, and organized.
- Shipping/Receiving responsibilities.
- Set sales floor to meet visual merchandise standards for General Merchandise and Course Materials.
- Ensure the security of company assets and the safety of team members and customers, and adherence to company policies.
- May review and approve store markups, markdowns, and write-offs within company guidelines.
- Responsible for executing in-store course materials activities in collaboration with course materials leadership.
- Train and coach team members on company and store standards.
- Ensure team members follow company and store policies, procedures, and standards.
- Perform onboarding procedures for new hires.
- Schedule team members' work hours within the store's operating budget.
- Provide coverage for team members during breaks, lunch, vacation, or peak seasonal periods.
- Greet customers and answers phones to provide information, direct callers, and resolve escalated issues.
- Drive market growth initiatives such as POS email collection.
- Maintain service level agreements for OMS Orders.
- Review customer feedback as provided by Market Leader or Campus Store Manager and proactively provide solutions to feedback.
- Day-to-day communication of store operational activities.
- Facilitate campus events.
- Associate's Degree or equivalent.
- 0-5 years of relevant experience.
- Academic retail experience is a plus.
- Strong organizational, time management, and problem-solving skills.
- Strong customer service, communication, and presentation skills.
- Strong analytical skills and financial acumen.
- Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.
- General computer skills.
- Travel: minimal - less than 10%.
- Medical, Dental, & Vison
- Voluntary Insurance plans
- 401k + 100% company match (up to 4%)
- 80 hours vacation + sick days
- 10 paid company holidays
- Quarterly Bonus Plan
-
Ast Team Lead Security Operations Center
1 week ago
MIT Lincoln Laboratory Lexington, United StatesThe Security Services Department's overall mission is to identify and counter security threats to the MIT Lincoln Laboratory's mission of development of game-changing technology in support of National Security, including guarding against compromise by foreign intelligence agencie ...
-
Team Lead
4 weeks ago
TRIGO Global Quality Solutions Lexington, United StatesTRIGO Global Quality Solutions is seeking to fill a Team Lead Position in Lexington, KY. · Overall Purpose of a Team Lead · Ensure customer satisfaction by providing quality services/support and by training, developing and motivating team members · Provide leadership and guida ...
-
Member Team Lead
2 weeks ago
Wal-Mart Lexington, United StatesPosition Summary... · What you'll do... · Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidanc ...
-
Manufacturing Team Lead
3 weeks ago
Kindeva Drug Delivery Lexington, United StatesJob DetailsLevelExperiencedJob LocationCompany Headquarters - Lexington, KYPosition TypeFull TimeTravel PercentageNoneJob Shift2nd ShiftJob CategoryPharmaceuticalDescriptionSummit Biosciences is a specialized pharmaceutical company that develops, manufactures, and commercializes ...
-
Manufacturing Team Lead
2 weeks ago
Kindeva Drug Delivery Lexington, United StatesJob Details · Level · Experienced · Job Location · Company Headquarters - Lexington, KY · Position Type · Full Time · Travel Percentage · None · Job Shift · 2nd Shift · Job Category · Pharmaceutical · Description · Summit Biosciences is a specialized pharmaceutical c ...
-
Member Team Lead
2 weeks ago
Sam's Club Lexington, United StatesSam's Club - JobID: WD [Store Manager] As a Member Team Lead at Sam's Club, you'll: Provide direction and guidance to Front-End Associates to ensure Member complaints and issues are resolved; Assist management with the supervision of Associates on the Front-End by assigning dutie ...
-
Claims Team Lead
1 week ago
Sedgwick Lexington, United StatesSedgwick · Claims Team Lead - Workers Compensation REMOTE · Lexington , · Kentucky · Apply Now · Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring ...
-
Substation Team Lead
3 weeks ago
Henningson, Durham & Richardson, PC Lexington, United StatesAt HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unsha ...
-
Substation Team Lead
3 weeks ago
Fashion Institute of Design & Merchandising Lexington, United StatesAt HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unsha ...
-
Substation Team Lead
3 weeks ago
Fashion Institute of Design & Merchandising Lexington, United StatesAt HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unsha ...
-
Warehouse/Vault Team Lead
3 weeks ago
Institute of Inspection , Cleaning and Restoration Certification Lexington, United StatesServpro of North & South Lexington is hiring a Warehouse/Vault Team Lead · Benefits · Servpro of Lexington offers: · Competitive compensation · Superior benefits · Career progression · Professional development · And more · As a Warehouse/Vault Team Lead, you would supervi ...
-
Brand Marketing Team Lead
3 weeks ago
Hueman PE Talent Solutions Lexington, United States· Turnpoint Services Group is hiring a Brand Marketing Team Lead for a full-time position. · Remote opportunities are available in Lousiville, KY, and the North East and North West, US. · As the · Brand Marketing Team Lead · at TurnPoint Services, you'll spearhead strategy d ...
-
Senior BI Team Lead
14 hours ago
Saxon Global Lexington, United StatesSenior BI Team Lead opening in the Lexington, MA. area · Apex Systems is a world-class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. · Apex has an opportunity for a Senior BI Team ...
-
Team Lead/Grant Services
1 day ago
The University of Kentucky Lexington, United StatesThe University of Kentucky (UK) is excited to announce that we are hiring a Post Award Supervisor in the new Collaborative Grant Services (CGS) department. This position is the result of a nearly year-long initiative to enhance administrative support Team Lead, Diversity, Researc ...
-
Service Desk Team Lead
3 weeks ago
Red River Lexington, United StatesRed River is seeking a Team Lead with an active Secret clearance to join our team The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working on a team within the Service Desk and managing the day-to-day functions, including scheduling and coordina ...
-
Service Desk Team Lead
3 weeks ago
Red River Lexington, United StatesRed River is seeking a Team Lead with an active Secret clearance to join our team The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working on a team within the Service Desk and managing the day-to-day functions, including scheduling and coordina ...
-
Team Lead Quality Inspection
3 weeks ago
Pinpoint Lexington, United StatesDetails: · Congratulations on pursuing your next career opportunity TLX - Talent Logistix in partnership with one of our business employers, is pleased to present the following opportunity. Our team at TLX is available to answer questions, coach, and advocate for you throughout ...
-
Network Services Team Lead
1 week ago
Knewin Lexington, United StatesPosition Description · The Network Services Lead will demonstrate a strong understanding of all network technologies, with an emphasis on the Juniper platform, while supporting the Laboratory's enterprise classified networks with exemplary customer service.This individual will b ...
-
EVS Team Lead Hamburg
1 week ago
Baptist Health Lexington, United StatesJob Description: · Full-time 2nd Shift Provide cleaning and other services to areas within Baptist Health Lexington as assigned by EVS Management. · Cleaning services are defined by department policies and procedures to meet the quality standards set by Baptist Health Lexington ...
-
Warehouse/Vault Team Lead
2 weeks ago
SERVPRO of Lexington Lexington, United StatesJob Description · Job DescriptionServpro of North & South Lexington is hiring a Warehouse/Vault Team Lead · Benefits · Servpro of Lexington offers:Competitive compensation · Superior benefits · Career progression · Professional development · And more · As a Warehouse/Vault Team L ...
Retail Campus Team Lead - Lexington, United States - Follett
Description
Job Description
Job DescriptionJoin the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations.
Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education.
Pay Rate - $15.00- $18.28 per hour
Position Overview
As a Campus Store Leader, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience.
You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.
Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.
Responsibilities
Driving Results/Sales: Execute store plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. To include:
Talent Management: Supervise the work activities of team members (FT/PT and temporary/seasonal) including:
Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include:
Campus Relationships: Communicate and partner with the campus to include:
Other duties as assigned to support general store operations.
Requirements
Full time benefits:
Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Powered by JazzHR
4BTsVkOSY6
