Client Support Lead - Saint Louis Park
1 month ago

Job summary
We are seeking a customer focused and dynamic Client Support Lead to join our Client Support team at Bridgewater Bank.In this role, you will assist the Director of Client Support in managing the Client Support team and providing oversight of daily client communication to ensure the delivery of superior customer service primarily through inbound and internal calls and emails,
including digital and mobile channels.
- Maintain awareness of client communications.
- Monitor inbound calls, emails, digital
& mobile channel volumes.
Job description
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