assistant manager in training - Laona - True North

    True North
    True North Laona

    4 days ago

    Description

    Assistant Manager

    The Assistant Manager guides store staff to provide an exceptional guest experience through merchandising, pricing and maintaining store cleanliness and organization ensuring adherence of all Company/Store policies including loss prevention age restricted sales and brand image standards. In the absence of the Store Manager the Assistant Manager assumes duties and responsibilities.

    Key Responsibilities:

    • Deliver outstanding service by creating a welcoming friendly environment greeting thanking every guest encouraging staff to do same.
    • Execute True North Ready tasks ensuring shifts meet True North Ready Standards.
    • Maintain awareness of monthly promotions sale merchandise advertisements communicating them to entire staff complete monthly blitz execution as needed.
    • Receive deliveries verify inventory accuracy authorization in price book address compliance issues directly or escalate to Store Manager reviewing video for policy compliance on all shifts assist with recruiting training new employees addressing guest issues escalating when appropriate audit shift reports correcting training retraining preparing bank deposit completing e-store reporting competitor price surveys executing seasonal tasks such as shoveling snow painting exterior interior surfaces performing daily reports reconciling shift sheets transporting bank deposit properly handling emergencies reacting calmly processing EPOS operating lottery machine communicating clearly freely accessing areas standing flexible schedule.

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