- Reports for work in proper uniform according to the scheduled time.
- Follows instructions for each event as given by the Food & Beverage Manager and/or Banquet Captain.
- Assists with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.
- Assists with preparing garnishes, beverages, condiments, and breads.
- Assists with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
- Assists with preparation and set-up of event room when necessary.
- Prepares tables with place settings as instructed by the Food & Beverage Manager and/or Banquet Captain.
- Attends pre-function meeting for briefing of event details.
- Provides friendly and courteous customer service at all times.
- Remains at assigned station and perform duties as assigned according to each event.
- Reports any customer concerns and/or complaints to Banquet Captain.
- Breaks down tables and banquet equipment after each event.
- Cleans and returns serving pieces to proper storage area.
- Adheres to strict grooming standards and policies of company.
- Follows service standards, procedures and guidelines.
- Performs other duties as assigned and deemed necessary.
- Minimum of six (6) months' work experience in service-oriented environment.
- Knowledge of catering services and terminology
- Strong guest service skills
- Receive and carry out instructions in a timely manner
- Requires flexible schedule to cover events
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Banquet Server - Hampton, United States - ASM Global
Description
ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Banquet Server for ASM Global/Savor. Savor... is proud to be the exclusive Food & Beverage provider at The Hampton Roads Convention Center, responsible for providing the highest degree of professional catering service to guests with the goal of achieving customer satisfaction and retention.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Skills and Abilities
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position requires performing repetitive eye/hand coordination; daily lifting and carrying up to 25 lbs. above shoulder level for up to 5 minutes at a time; constant standing, walking, stooping, reaching, and handling objects. This position may require work inside or outside of the building, as needed by events.