Field Technician - Honolulu - BAMM USA

    BAMM USA
    BAMM USA Honolulu

    3 days ago

    Description
    The Field Technician is responsible for performing tasks associated with installation and/or maintenance of digital communication equipment.

    Responsibilities include but are not limited to new customer installations, service calls, de-installations, and network maintenance as directed by supervisors.

    The Field Technician will travel to customer sites to install, rearrange, and remove equipment and associated wiring; verify work-order information; and verify receipt of all necessary equipment and information.

    This position must interpret service orders, circuit diagrams, and electrical schematics; locate and repair equipment problems associated with trouble reports; load and test software; and test, adjust, and repair equipment, as necessary.

    This position requires regular use of circuit and microwave test equipment. Field Technicians have a high degree of technical expertise, usually with a specialization in wireless technology. This position requires some interisland travel, as well as occasional mainland travel. The ability to work a rotating on-call schedule with occasional weekend work is necessary.

    The successful candidate must be driven to learn new technologies and be capable of mastering tasks quickly, self-starting and dedicated to being part of a team.


    Key Responsibilities:

    • Pull, crimp, and power CAT5/CAT6, for indoor and outdoor applications, using standard cable practices
    • Mount/install racks, batteries, multiple types of mounts and related equipment following standard practices pack and unpack materials
    • Install antennas, radios, cameras, and other customer premises equipment
    • Program customer premises equipment using computer and tools provided
    • Troubleshoot and repair antenna systems and circuit problems both wireless and network related.
    • Install transmission and switch equipment
    • Install waveguide
    • Maintain, troubleshoot, and install dehydrator systems
    • Terminate signal cable on DSX by performing wire wrapping and fiber optic cables to patch panel
    • Label all signal cable, fiber optic, and power cable
    • Have familiarity with multiple manufacturer's equipment to include but not limited to Nokia, Alcatel-Client Enterprise, Cisco, Client, Axis, Bridgewave, Cambium, Aviat
    • Perform walk downs, including sketches and/or picture taking and measurements
    • Must be able to pass manufacturers certification courses
    • Journeyman CET certification
    • Responsible for maintenance and use of company supplied hand and power tools
    • Operate circuit and microwave test equipment and record results
    • Inventory tracking on vehicle level and installations
    • Responsible for safety and quality assurance
    • Daily driving and maintenance of company vehicle including bucket trucks
    • Maintain work area clean of debris
    • Prepare and submit all reports (i.e. timecards, expense reports, etc.) in an accurate and timely manner
    • Update supervisors and project managers in an informative manner daily
    • Maintain a professional, courteous, and responsible attitude to customers and fellow employees
    • Carry out routine and special assignments as directed by supervisor or project manager

    Qualifications:

    • High School Diploma or GED certificate
    • 1+ year of experience installing digital wireless equipment and/or related technical fields
    • Experienced with installing equipment racks, and grounding
    • Microwave and wireless radio frequency experience preferred
    • Strong Network troubleshooting skills
    • Proficient with Microsoft Office (Word, Excel, Outlook)
    • Strong organizational and planning skills, and capable of managing several complex tasks at a time
    • Excellent interpersonal and communication skills both written & verbal
    • Strong customer service skills
    • Must be a team player and accept instruction
    • Ability and willingness to travel frequently - up to 40%
    • Ability to work outdoors in all weather conditions and altitudes
    • Ability to lift 50 pounds regularly
    • Ability to work on rooftops two stories and above.
    • Must be able to pass a background check and drug test

    Preferred Skills:

    • Required to be on a rotating 24/7 on-call system support schedule
    • Daily driving and maintenance of company vehicles
    • Must maintain a valid driver's license with a safe driving record
    • Must have or be willing to obtain OSHA Construction Industry 10-Hour DOL Card
    • Must have or be willing to obtain CPR/First Aid Certification
    • May be required to obtain a bucket truck or aerial lift certification

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