Telecommute Business Development Specialist - Fayetteville, NC, United States - Hendrick Automotive Group

Description

Answer all incoming phone calls according to a proven, pre-set script, and schedule a sales or service appointment.
Post scheduled appointments on appointment board in the Business Development Center.
Maintain and update customer changes in database.
Respond to customer website request (internet inquiries).
Contact internet clients via e-mail and phone to schedule a sales or service appointment.
Notify necessary departments to inform of appointments set.
Participates in required training
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
o Bachelor Degree

Field of Study/Work Experience:
o Automotive
o Business


Desired Work Experience:
√ Education/Work Experience:

Previous customer service and/or business development experience


Computer Skills:
Intermediate knowledge of Microsoft Office products. Intermediate ability and knowledge of Dealership Management System and additional software programs to support operations.
Scheduled shifts may include evening hours, weekends, and holidays.
Duties are performed primarily in the Business Development Center. Work includes movement around dealership facilities.

Verbal and Writing Ability:

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Commitment to Continuous Improvement
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.