Staffing Associate/Healthcare Appointment Setter - Jacksonville, United States - HeadsUp Healthcare

Description

Job Description Job Description HeadsUp Healthcare is looking for a Staffing Associate (Appointment Scheduler) in our Jacksonville or Tampa, FL office to support our Dental, Doctor, and Leadership Teams.

HeadsUp Healthcare is patient-first specialty managed care company for injured workers focusing exclusively on above the neck injuries.

We offer a generous benefit package including Medical, Dental and Vision benefits, paid time off, and opportunity for a 401K.

Were looking for talented and professional team members to provide superior customer care.


Roles and Responsibilities:

First point of contact for claimant and client for all initial scheduling of medical or dental appointments Sets the expectationRoutinely speak with patients and providers offices simultaneously to effectively set up appointmentsRequest, send, receive, and follow up on critical documentation via email and faxMust document and save all correspondence and documents to secured company fileOther duties as assignedRequired skills and abilities:Ability to work well individually and in a team environment.

Ability to troubleshoot and solve problems.

Analytical ability with adept research skillsExceptional communication skills (written and verbal)Must be able to multi-task, follow procedures and have active listening skillsIntermediate level skills in Microsoft Outlook and all MSOffice essentialsMust be able to adhere to companys physical & information security standards along with training requirements.

Education/Experience6 months - 3 years medical or dental experienceContact Center experience a plusHigh School Diploma or GEDCompany Description HeadsUp Healthcare is patient-first specialty managed care company for injured workers focusing exclusively on above the neck injuries.

We offer a generous benefit package including Medical, Dental and Vision benefits, paid time off, and opportunity for a 401K.

Were looking for talented and professional team members to provide superior customer care. Company Description HeadsUp Healthcare is patient-first specialty managed care company for injured workers focusing exclusively on above the neck injuries.r

We offer a generous benefit package including Medical, Dental and Vision benefits, paid time off, and opportunity for a 401K.

Were looking for talented and professional team members to provide superior customer care.#J-18808-Ljbffr