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    Shop Service Manager Bike and Snow - San Francisco, United States - Rei Recreational Equipment

    Rei Recreational Equipment
    Rei Recreational Equipment San Francisco, United States

    2 weeks ago

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    Description
    Overview

    Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.

    REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.

    Our team seeks a Shop Service Manager (SSM) to direct the shop team and drive the shop program. You guide teams from the front You will deliver best-in-class shop customer experiences and achieve service goals. You build and guide the shop team, shop production management, shop facilities management, and shop workforce management. Act as liaison between member/customer, store team, REI headquarters, and manufacturers. Ready to discover better with us?

    Responsibilities and Qualifications

    How you will be successful:

    • Recruit and hire a diverse, technical workforce. Drive workflow productivity while maintaining or improving quality to meet customer needs. Builds teams through effective employee development, involvement, and communication.

    Bring your passion and authentic self

    We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work.

    Your qualities:

    2-4 years of previous bike and/or ski shop experience or equivalent/transferable skills.
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