Triage Medical Assistant - Naples

Only for registered members Naples, United States

1 week ago

Job description

Our team is seeking a dynamic and energetic individual to join our growing Dermatology & Facial Plastic Surgery practice. The person in this position is part of the team concept in The Woodruff Institute's health delivery system, which is devoted to the delivery of the highest quality dermatologic and aesthetic care in an outpatient clinical setting, with emphasis on personalized, quality care in an elegant environment.
Triage / Clerical Medical Assistants perform job duties that are central to the efficiency of the medical office but are not directly related to clinical practices. Job duties support the operations of the clinical staff and the business end of the medical office.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Work as a team member within the medical assistant department and with all other departments
Perform other related duties as assigned by physicians, physician assistants, and/or administrative nurse supervisor or floor nurse supervisor
Answer phones; triage patient phone calls; schedule appointments; provide patients with test results
Educate patients regarding treatment procedures, medications and physician's instructions
Manage electronic pathology logs
Maintains Medicare MIPS log for melanoma patients; reports annually
Report new neoplasms to state of Florida
Type & mail consultation letters. Including new melanoma letters to PCPs
Handle prior authorization paperwork for prescriptions
Perform and document Office Visit notes for PDT (photodynamic therapy)
Sort and log out specimens
Sort and manage incoming faxes
Monitor customer service expectations for the practice for all clinical aspects.
Perform clinical medical assistant related duties, as outlined in the medical assistant job description, when necessary (i.e. sick coverage, vacation coverage, etc., and if trained in clinical procedures)

Competencies

HARD SKILLS:
- Strong verbal and written communication skills
- Experience with Medical Scheduling and Electronic Medical Records Software
SOFT SKILLS:
- Ability to Multi-Task
- Customer Focus
- Empathy and Compassion
- Attention to accuracy and detail

Work environment
Fast-paced medical office. There may be a risk of exposure to communicable diseases therefore the temperature at the locations is kept low to minimize the spread of germs and bacteria.
Physical demands
This position is primarily sedentary, requiring long periods of sitting and looking directly at an active computer monitor.
Travel required
There may be limited travel between the practice locations based on business needs or provider assignment.
Required education and experience

High School diploma or GED required
One-three years in a Customer Service position

Preferred education and experience

One-three years as a Medical Assistant
One-three years industry knowledge

Additional eligibility requirements

Certification as a Medical Assistant, recredentialing required every two years.
Ability to speak, read and write English.

Work authorization/security clearance requirements
Must be legally authorized to work in the United States and provide the necessary documents of identification and authorization.
Equal Opportunity Employer
Smoke Free and Drug Free Employer
Just SOME of our Benefits

Health, Dental, and Vision
Generous PTO
401(k)
Uniform Allowance
Annual Salary Review
Quarterly Bonus
Employee of the Month program
Company Events
Complimentary cosmetic services
Deep discounts on high-end products and Aesthetic services

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