Senior AI Financial Guidance Analyst - United States

Only for registered members United States

1 week ago

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Job summary

The role: The AI Financial Planning Analyst position is a unique opportunity to assist thousands of members that interact with SoFi each day.

Responsibilities

  • Review, calibrate, and validate the quality of financial planning guidance generated by SoFi's AI Coach chat feature.
  • Identify opportunities for and implement chatbot intelligence enhancements
  • Recognize potential risks or inaccuracies in chat outputs and escalate to appropriate internal partners (Ops, Product, Compliance)

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