Senior AI Financial Guidance Analyst - United States
1 week ago

Job summary
The role: The AI Financial Planning Analyst position is a unique opportunity to assist thousands of members that interact with SoFi each day.Responsibilities
- Review, calibrate, and validate the quality of financial planning guidance generated by SoFi's AI Coach chat feature.
- Identify opportunities for and implement chatbot intelligence enhancements
- Recognize potential risks or inaccuracies in chat outputs and escalate to appropriate internal partners (Ops, Product, Compliance)
Job description
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