Library Clerk I - Altoona, Iowa, , United States

OPENING DATE:  February 3, 2026 · CLOSING DATE:  Continuous until filled with the first application review beginning February 20, 2026 · REPORTS TO:   LIBRARY DIRECTOR · DIRECT REPORTS: NONE · POSITION SUMMARY: Under the general supervision of the library director, performs part- ...

Job description

OPENING DATE:  February 3, 2026

CLOSING DATE:  Continuous until filled with the first application review beginning February 20, 2026

REPORTS TO:   LIBRARY DIRECTOR

DIRECT REPORTS: NONE

POSITION SUMMARY: Under the general supervision of the library director, performs part-time professional library functions requiring specialized knowledge and expertise in all areas of public library services.  (NOTE:  Hours include workdays as well as rotating weekends.)

ESSENTIAL FUNCTIONS:

• Perform circulation functions, including checking materials in and out, filling patrons' requests, and creating patron accounts.
• Answer questions regarding library services and basic reference questions.
• Answer questions regarding library technology and perform basic troubleshooting.
• Resolve patron account issues, including handling money and making change. 
• Participate in trainings and meetings as directed.

PERIODIC JOB DUTIES:

• Perform other duties as assigned.

TYPICAL QUALIFICATIONS:

• Education –High school diploma or G.E.D. equivalent; preferred some post-secondary education.
• Experience – One (1) to three (3) years in similar position, including clerical skills, customer service experience, and performing in a highly visible position

SKILLS:

• Ability to take initiative and work efficiently.
• Ability to work independently with intermittent direct supervision.
• Excellent oral, written and interpersonal communication and listening skills including, but not limited to tact, diplomacy and professionalism when dealing with members of the public and staff.
• Ability to understand and carry out oral and written instructions.
• Problem-solving ability appropriate to the work activities.
• Ability to proficiently use and troubleshoot computers.
• Ability to concentrate in a diverse work setting.
• Perform job functions adhering to safety guidelines and policies set for by the administration and/or supervisor.

KNOWLEDGE:

• Knowledge of office equipment, including telephone, photocopier, laser printers, personal reader devices (Kindle, Nook, etc.), etc.
• Knowledge of and proficiency with personal computer and computer software and applications, including automated database searching skills.
• Knowledge of internet search engines and familiarity with reliable web domains.

WORKING CONDITIONS:

• Ability to lift and carry up to twenty-five (25) pounds.
• Ability to push and pull twenty-five (25) to fifty (50) pounds.
• Long periods of walking and sitting.
• Typically bends, stoops and crouches on a regular basis to perform duties.
• Occupational exposure to blood or other potentially infectious materials.

REQUIRED SPECIAL QUALIFICATIONS:

• Valid Iowa Driver's license

The City of Altoona retains the authority to change the job duties included in this job description at any time.  The list of duties is not exhaustive and various requirements are subject to possible modification as a reasonable accommodation for a qualified individual.

The City of Altoona is located in Polk County, Iowa about five miles from Des Moines. Altoona houses approximately 20,000 residents and is one of the lowest city tax rates in the metro area.  We offer many large city amenities but with small town quality and convenience. Altoona hosts beautiful recreational trails, parks, an abundance of shopping and restaurant opportunities, and our entertainment is renown.

The successful applicant will be required to pass a medical exam including a drug and alcohol screen and complete background check prior to beginning work.

The City of Altoona is an Equal-Opportunity Employer.