- A knack for outside-the-box thinking and a love of problem-solving & creativity
- First in line to handle a customer's call. Answering questions, schedule services, address concerns
- Assist technicians with customer accounts. Make outbound calls regarding billing and setting up appointments
- Monitor emails and respond to customers via email in a timely fashion
- Delivery of a great customer experience every time
- Deescalate calls or direct them to the proper department for assistance
- Communicate closely with the field team, managers, sales team, and other departments
- Educate customers on service plans, minor pest knowledge, and general information on Strand Termite & Pest Control.
- Assist your teammates and managers whenever needed
- Practice honesty, integrity, and passion every day
- Assist customers with a friendly, upbeat, and helpful attitude each time
- Resolve a customer's call or email in a timely and accurate fashion
- Communicate and share information professionally and kindly among other teammates while following the manager's instructions
- Take the initiative to research, investigate, and come up with solutions to solve our customer's problems
- Utilize and become familiar with technology new and old. Use Microsoft Teams, Outlook, Front, Pest Pac, and many other programs that are crucial to our Customer Care Center.
- Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
- The ability to multi-task and thrive in a fast-paced environment
- The ability to effectively manage your time, prioritize multiple tasks, and maximize performance while remaining customer focused.
- Strong verbal and written communication skills
- High school diploma or GED
- Two or more years of administrative/office experience (call center experience preferred)
- Medical, dental, and vision insurance plan options to fit your individual needs
- Health Savings Plans (HSA) available with qualified plans for medical expenses
- Competitive compensation
- 100% company-paid life insurance policy
- Paid time off including eight paid holidays
- A peer-to-peer employee recognition program
-
Competitive Compensation - Impressive Benefits - Potential for Growth - Work/Life Balance · Now hiring in Ocean Isle Beach, Shallotte, Supply, and Calabash areas · Strand Termite & Pest Control is much more than a pest control company. We are a team of professionals committed to ...
Shallotte $50,000 - $95,000 (USD) per year2 days ago
-
Competitive Compensation – Impressive Benefits – Potential for Growth – Work/Life Balance · Now hiring in Ocean Isle Beach, Shallotte, Supply, and Calabash areas · Strand Termite & Pest Control is much more than a pest control company. We are a team of professionals committed to ...
Shallotte, NC $40,000 - $50,000 (USD) per year3 days ago
-
Competitive Compensation – Impressive Benefits – Potential for Growth – Work/Life Balance · Now hiring in Ocean Isle Beach, Shallotte, Supply, and Calabash areas · Strand Termite & Pest Control is much more than a pest control company. We are a team of professionals committed to ...
Ocean Isl Bch, NC $50,000 - $95,000 (USD) per year3 days ago
-
Competitive Compensation – Impressive Benefits – Potential for Growth – Work/Life Balance · Now hiring in Ocean Isle Beach, Shallotte, Supply, and Calabash areas · Strand Termite & Pest Control is much more than a pest control company. We are a team of professionals committed to ...
Sunset Beach, North Carolina, United States $50,000 - $95,000 (USD) per year2 days ago
-
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. · Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate ...
Shallotte $13 - $13.50 (USD) Full time1 month ago
-
+Job summary · Grow Your Career · Create a positive internal and external customer experience.Promote a culture of honesty and integrity; maintain confidentiality. · Take an active role in training and mentoring Associates on front end principles. · ++ Oversight of Associates at ...
Shallotte $13 - $13.50 (USD)1 month ago
-
Marshalls · At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, ...
Shallotte1 day ago
-
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. · ...
Shallotte $13 - $13.50 (USD) Full time1 month ago
-
We are seeking a highly organized and detail-oriented Retail Department Coordinator to join our team at Marshalls. In this role, you will be responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively. You w ...
Shallotte $13 - $13.50 (USD)1 month ago
-
Marshalls · At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, · fosters collaboration, · prioritizes your development. · Associate discount; · EAP; · smoking cessation; · bere ...
Shallotte $12 - $12.50 (USD)1 month ago
-
We are seeking a motivated and experienced Assistant Minuteman Store Manager to support the operations of our retail store. Drive sales growth, achieving revenue targets, and maximizing profitability. · Foster a positive and productive work environment. · Recruit, hire train deve ...
Supply, NC2 months ago
-
# Junior Sales Representative · **Location: Wilmington, NC 28401** · ** · ** · []{role="document"} · Pay:From $50,000.00 per year · Job Description · **Who We Are** · IMS USA LLC is a leading distributor of tool holders and accessories for CNC machines in Wilmington, NC. Were a d ...
Wilmington $50,000 - $0 (USD)1 week ago
-
The Customer Service Representative is responsible for ensuring maximum productivity and delivering exceptional service to customers. · Achieve or exceed company-established goals for calls · Answer inbound calls professionally and courteously · Handle customer complaints with em ...
Wilmington3 weeks ago
-
Brand Representative (Sales Associate) drives revenue and provides guests with exceptional service. · Provides excellent guest service by anticipating guest's needs. · Acknowledges, interacts and builds relationships with guests; creates guest loyalty. · ...
Wilmington2 months ago
-
This seasonal sales associate role at Altar'd State involves driving revenue and providing exceptional customer service by building relationships with guests and sharing product knowledge. · ...
Wilmington Part time1 month ago
-
We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services.Our teams ...
Wilmington1 month ago
-
The Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, · in person throughout their stay and in telepho ...
Wilmington2 weeks ago
-
This is a retail management role that involves supporting the store manager in delivering an exceptional employee and guest experience. · ...
Wilmington, NC1 month ago
-
POSITION: Sales Representative · DIVISION: Consumer & Loyalty Marketing Division · DURATION: Full-time and Part-time · BENEFITS: Health Insurance plan available for eligible employees · LOCATIONS: Wilmington, NC · SDI Marketing USA is hiring outgoing Sales Representatives to work ...
Wilmington, NC $45,000 - $95,000 (USD) per year1 week ago
-
+Job summary · Experience a place of energy, passion, · and excitement. A place where the joy of discovery · and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. · +QualificationsCosmetology or demonstrator license where required by a ...
Wilmington1 month ago
-
The Customer Service Representative is responsible for ensuring maximum productivity and delivering exceptional service to customers. · This role requires strong communication skills, attention to detail, and the ability to work independently while meeting performance metrics. · ...
Wilmington, NC3 weeks ago
Customer Loyalty Representative - Shallotte - Anticimex
Description
Competitive Compensation - Impressive Benefits - Potential for Growth - Work/Life BalanceNow hiring in Ocean Isle Beach, Shallotte, Supply, and Calabash areas
Strand Termite & Pest Control is much more than a pest control company. We are a team of professionals committed to providing quality pest control solutions, safe treatment options, and we want you We are seeking a full-time Customer Service Representative to join our growing team.
Job Summary:
As a Customer Service Representative your job is to be the contact and face of the company for our customers. Your job is to provide awesome customer service in a timely, upbeat, and friendly manner. For many people, you are their first experience with Strand Termite & Pest Control, so making a great first impression is important in this role. You will help customers schedule appointments, assist with general billing questions, and provide an overall great experience in helping the customer with their needs. After each interaction, we want to make the customer feel valued and appreciated. If you love customer service in a fast-paced environment, then this is the job for you
What you bring to the table:
-
Customer Loyalty Representative
Only for registered members Shallotte
-
Customer Loyalty Representative
Only for registered members Shallotte, NC
-
Customer Loyalty Representative
Only for registered members Ocean Isl Bch, NC
-
Customer Loyalty Representative
Only for registered members Sunset Beach, North Carolina, United States
-
Customer Experience Coordinator
Full time Only for registered members Shallotte
-
Customer Experience Coordinator
Only for registered members Shallotte
-
Customer Experience Coordinator
Only for registered members Shallotte
-
Retail Department Coordinator
Full time Only for registered members Shallotte
-
Retail Department Coordinator
Only for registered members Shallotte
-
Retail Merchandise Associate
Only for registered members Shallotte
-
Assistant Manager
Only for registered members Supply, NC
-
Junior Sales Representative
Only for registered members Wilmington
-
Customer Care Representative
Only for registered members Wilmington
-
Brand Rep
Only for registered members Wilmington
-
AS Kids Seasonal Brand Representative
Part time Only for registered members Wilmington
-
Guest Service Representative
Only for registered members Wilmington
-
Guest Service Representative
Only for registered members Wilmington
-
2nd Assistant
Only for registered members Wilmington, NC
-
Sales Representative
Only for registered members Wilmington, NC
-
Luxury Beauty Advisor
Only for registered members Wilmington
-
Customer Care Representative
Only for registered members Wilmington, NC