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    • Sales Associate - King of Prussia - Chico's

    Chico's
    Chico's King of Prussia

    2 days ago

    Default job background
    Description

    With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.

    We are dedicated to a styling and social experience that makes women feel beautiful.

    Position Objective:
    The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow.

    Functional Responsibilities:

    • Drive for Results
      • Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
      • Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
      • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
      • Participates in visual directives including monthly store sets and zone maintenance.
    • Customer Experience
      • Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
      • Ensures prompt resolution of customer concerns.
      • Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
      • Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
      • Signed up clients for reward program.
      • Built and maintained a solid customer following through clienteling and wardrobing.
      • Knew current product fit and style assortment offerings in store and on line.
      • Maintained consistent client communication through utilization of customer book.
    • Operational Excellence
      • Supported replenishment activities that kept the store full and abundant.
      • Assisted with locate fulfillment.
      • Assisted with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
      • Assisted with boutique cleanliness and organization.
    • Teamwork and Growth
      • Promoted an inclusive, collaborative approach to problem solving.
      • Sought personal developmental opportunities and readily solicited feedback.

    This position may be found in multiple brands. Some duties may vary from brand to brand.

    Qualifications:

    • High School diploma or equivalent
    • Retail or sales experience preferred
    • Must be 18 years of age or older
    • Excellent communication skills
    • Excellent customer service skills
    • Able to learn or adapt to technology provided by the company
    • Strong organizational skills and ability to multi-task in a fast-paced environment
    • Able to communicate with customers, Associates, and Management

    Physical Requirements:

    • Constant Walking/Standing- 67-100% of 8-hour shift
    • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
    • Frequent Climbing- 34%-66% of 8-hour shift

    Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

    Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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