Lead Tech - Nashville, United States - ServiceMaster Restore 9464 - Nashville

ServiceMaster Restore 9464 - Nashville Nashville, United States

1 week ago

Description

Job Description

Position Overview

Monitors and inspects tasks for restoration jobs to ensure completion of drying, demolition and various restoration activities. Prepares and reviews documentation to include notes, photos and documents according to company policies and procedures. Explains processes used to complete active jobs and next steps to resolution in person to customers. Supervises technician(s) assigned to the job ensuring safety and operational standards are being followed and met during active jobs.

Job Responsibilities

Knowledge of disaster restoration industry
Retrieves work orders, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site
Completes assigned jobs according to company processes and carrier standards, maintains quality control, manages technician(s) assigned to job
Performs daily monitoring and required activities on all active jobs to residential and/or commercial customers with a sense of urgency
Explains processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide
Interfaces with adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss
Completes sketch and scope sheet for estimate, complete drying records using mobile software
Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
Resolves issues with customers communicates customer issues, daily job activities with key company staff
Prepares and or reviews documentation to include notes, photos and have documents signed by customer according to company policies using software to ensure reimbursement from insurance companies
May train new technicians or key operational team members
Ensure safety standards are being followed during all active jobs
Valid Drivers License and satisfactory driving record
Strong verbal and written and communication skills
Strong problem solving and customer service skills
Must be able to prioritize activities and meet deadlines
Experience with entering data using a tablet or mobile phone
Report to work on time in a clean, complete uniform
Read and follow product label usage instructions

Job Requirements

High school graduate or equivalent
Valid driver's license and satisfactory driving record
Good verbal and written and communication skills
Role models customer service expectations with home owners, adjusters, vendors etc.
Knowledge of disaster restoration or construction industry
Proficient with using mobile software to enter data
Experience with using Xactimate is preferred but not required
Must be able to prioritize activities and meet deadlines
Experience in training and managing others
Strong problem-solving skills
Communicates customer issues, job activities with key company staff
Construction experience a plus
Certifications are preferred, but not required:
- ASD Applied Structural Drying Technician
- FSRT Fire & Smoke Restoration Technician
- OCT Odor Control Technician
- WRT Water Damage Restoration Technician

Physical Demands and Working Conditions

Incumbent must be prepared to:

Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
Express or exchange ideas with others and receive and act on detailed information given.
For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

CyberArk Tech Lead

1 week ago

Swanktek Nashville, United States

Title: CyberArk LeadLocation: Nashville, TNDuration: Full TimeJob Description:5 to 8+ Years CyberArk knowledge from a BaU level.Technical: 5 to 8+ Years CyberArk knowledge from a BaU levelNon-Technical: Good Client interaction skills and Excellent communication skills. Experience ...
Mitigation Lead Tech

1 week ago

ServiceMaster Restore Nashville, United States Full time

DO YOU HAVE EXPERIENCE IN THE RESTORATION INDUSTRY? ServiceMaster Restoration by David OFFERS COMPETITIVE WAGES, PTO, SIGNING BONUS AND OTHER REGULAR BONUS/ INCENTIVES, AS WELL AS PAID CERTIFICATION OPPORTUNITIES. IF YOU ARE GOOD AT WHAT YOU DO, COME JOIN THE PREMIER RESTORATION ...
business tech support-lead

3 weeks ago

State of Tennessee Nashville, United States

· Job Information · Opening Date/Time 04/30/2024 12:00AM Central Time Closing Date/Time 05/13/2024 11:59PM Central Time Salary (Monthly) $5, $7,142.00 Salary (Annually) $66, $85,704.00 Job Type Full-Time City, State Location Nashville, TN Department Finance and Administration S ...
business tech support-lead

3 weeks ago

State of Tennessee Nashville, United States

Job Information · Opening Date/Time · 04/30/2024 12:00AM Central Time · Closing Date/Time · 05/13/2024 11:59PM Central Time · Salary (Monthly) · $5, $7,142.00 · Salary (Annually) · $66, $85,704.00 · Job Type · Full-Time · City, State Location · Nashville, TN · Departm ...
Lead Patient Care Tech

3 weeks ago

HCA Healthcare Nashville, United States Part time

Description · Introduction · Do you want to join an organization that invests in you as a(an) Lead Patient Care Tech? At TriStar Skyline Medical Center, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the cou ...
Lead Anesthesia Tech, Day Shift

2 weeks ago

Vanderbilt University Medical Center Nashville, United States

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a p ...
Lead Anesthesia Tech, Day Shift

1 week ago

Vanderbilt University Medical Center Nashville, United States

**Discover Vanderbilt University Medical Center:** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is ...
Principal Software Engineer/Tech Lead

1 week ago

Prime Therapeutics Nashville, TN, United States

We help people get the medicine they need to feel better and live well. Principal Software Engineer (Tech Lead) - Remote · This position services as an expert technical and industry resource to management, clients and development staff in new uses of information technology in al ...
Lead Tech

1 week ago

SERVPRO of Sumner County Hendersonville, United States

Job Description · Job DescriptionSERVPRO of Sumner County is hiring a Restoration Supervisor · Benefits · SERVPRO of Sumner County offers:Competitive compensation · Superior benefits · Career progression · Professional development · And more · As the front-line representative of ...
Sr Tech Installations Lead Project Mgt Experience

3 weeks ago

HCA Healthcare Nashville, United States Full time

Description · Introduction · Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Sr Tech Installations Lead opening with HCA Healthcare today and find out what it truly means to be a part of the HCA Healthcare team. · Bene ...
Tech lead

4 days ago

Diversity Nexus Franklin, United States

Position :- AWS Solution Architect · Location :- Franklin TN (Day 1 onsite) Technical Skillset (Mandatory) · Tools: ERWIN (Good to have) · Integration Tools : Bitbucket , Jenkins (CI/CD Devops process), IDE(VS code or equivalent) · Data Quality and Mastering tool: AWS Glue , Atac ...
Lead Echo Tech

2 weeks ago

TriStar Summit Medical Center Hermitage, United States

Job Description · Description · Shift: Mon-Fri 7AM-3:30PMDo you want to join an organization that invests in you as a(an) Lead Echo Tech? At TriStar Summit Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team m ...
Body Shop Technician III

2 weeks ago

Penske Truck Leasing Nashville, United States Full time

Position Summary: · As a Body Shop Technician with Penske, you'll perform minor truck and trailer collision repairs, and with supervision some major repairs too. All while enjoying the advantages of working for a winning team that's got your back. You'll use industry-leading tech ...
Inside Sales Representative

1 week ago

Dell Nashville, United States Full time

**This position requires 3 days on site in our Nashville, TN office**Inside Sales Representative · Start date: June 3rd, 2024 · Not even digitally ground-breaking products sell themselves. At Dell Technologies, we seek to give every one of our customers and partners a high-level, ...
Body Shop Technician II

2 weeks ago

Penske Truck Leasing Nashville, United States Full time

Position Summary: · Ready to move your career forward? As a Body Shop Technician with Penske, you'll perform diagnostic procedures and truck and trailer collision repairs, and with supervision some major suspension, electrical, painting and welding repairs too. All while enjoying ...
Internal Audit SOX Senior Advisor

4 days ago

Dell Nashville, United States Full time

Internal Audit SOX Senior Advisor · We're a global business – a multi-billion-dollar corporation. To stay strong and secure, it's vital to have a robust audit and risk assessment of our financial and operational practices. That's where our Internal Audit professionals come in. Pr ...
Lead Echo Tech

1 day ago

HCA Healthcare Hermitage, United States Full time

Description · Shift: Mon-Fri 7AM-3:30PM · Do you want to join an organization that invests in you as a(an) Lead Echo Tech? At TriStar Summit Medical Center, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the ...
Intern (m/f/d) Product Marketing

3 weeks ago

NovaWorks Nashville, United States

At Stepstone, we have a simple yet important mission: As one of the leading digital recruiting platforms and one of the best tech employers in Germany, we help everyone find the right job. And for that, we need you. · To achieve our mission, we are currently looking for a Product ...
Patient Sitter

3 days ago

TriStar Skyline Medical Center Nashville, United States

**Introduction**: · Do you have the career opportunities as a(an) Patient Safety Attendant you want with your current employer? We have an exciting opportunity for you to join TriStar Skyline Medical Center which is part of the nation's leading provider of healthcare services, HC ...
SFDC Tech Lead

2 weeks ago

Keylent Inc Franklin, United States

Role: SFDC Tech Lead · Location: Franklin, TN (Day1 Onsite) · Skill: Lightning Web Components · Minimum of 8-10 years of experience with Salesforce platform programming languages - Visualforce, Lightning Web Components, APEX, SOQL, and SOSL. · Minimum of 5 years of experience ...