BOTTEGA VENETA Retail Experience - New York, NY
2 days ago
Job description
Summary
Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much a feeling as it is an aesthetic.
Job Description
We are currently seeking a Retail Experience & Private Clients Coordinator who will report to the Vice President of Retail Experience & Wholesale and the Director of Private Clients as part of our dynamic team in New York.
Your Mission
The Retail Experience & Private Clients Coordinator supports key activities across the Retail Corporate teams for the Americas, contributing to initiatives in Retail Training, CRM, and Private Clients.
How you will contribute:
Retail Training Activity
- Coordinate training logistics for Immersions and virtual sessions, including bookings, scheduling, invitations, materials, and follow-up communications
- Maintain and update the training calendar and training library, ensuring all materials, product knowledge, and resources are current and accessible to store teams.
- Track training performance by monitoring completion rates, generating reports, and managing training surveys (distribution, follow-up, and summaries).
- Support cross-functional training needs by managing content uploads and assisting with ad-hoc requests for trainings and events.
CRM Activity (Customer Relationship Management)
- Assist in producing reports and analysis that support client engagement initiatives and provide meaningful business insights.
- Contribute to seasonal projects and in-store activations by coordinating materials, preparing assets, and providing administrative support.
- Support email marketing and CRM operations by handling basic requests, preparing reporting inputs, and assisting with troubleshooting in CRM tools.
- Maintain CRM data accuracy by reviewing client information and supporting store teams with the client data they need for personalized outreach
Private Client Activity
- Coordinate all logistics and client-related deliverables for Fashion Shows, and seasonal collection presentations, ensuring seamless communication with key stakeholders.
- Coordinate with the Residence Manager on event-related tasks, including vendor coordination and on-site execution in alignment with brand image and standards.
- Manage gifting by regularly checking inventory and ensuring appropriate items are available for each client segmentation.
- Maintain and update client lists monthly, ensuring bios and key information are accurate, and create supplier and concierge resources to better anticipate upcoming activations.
Who you are:
- Detail-oriented and organized, with the ability to handle multiple tasks in a fast-paced environment.
- Proficient in Microsoft Excel and PowerPoint; SQL knowledge is a plus.
- Strong analytical and communication skills, with the ability to adjust your approach based on client needs and business priorities.
- Positive, proactive, and adaptable, with a strong sense of initiative.
- Collaborative and able to naturally build alignment and connection between departments.
New York Salary Range:
- Salary range of $ /hr. (plus overtime eligibility and discretionary bonus)
Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
EOE. M/F/D/V
Job Type
Regular
Start Date
Schedule
Full time
Organization
Bottega Veneta Inc.
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