Lead Agent Enablement - Delaware

Only for registered members Delaware, United States

3 days ago

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Job summary

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a
Remote Agent Enablement & Vendor Operations Manager.

Responsibilities

  • Leading and developing a team of Performance Specialists for Agent Enablement & Vendor Operations.
  • Owning the strategy for coaching frameworks and performance improvement initiatives.
  • Collaborating with BPO leadership on performance expectations and improvement plans.
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