Benefits specialist - Exton, United States - Randstad

    Randstad
    Randstad Exton, United States

    1 month ago

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    Description

    The Center of Excellence & Innovation (COEI) Support Regional Benefits Query Specialist will report to the Manager of Benefits Operations in the US. The incumbent will work in a team that fosters a positive work environment and a excellent culture of customer service that will ensure program effectiveness and optimal service delivery in support of the companies Business Solutions model. This role projects confidence, professionalism and genuine concern for escalations or issues brought forward by team members and/or stakeholders.

    salary: $ $33.34 per hour
    shift: First
    work hours: 8 AM - 5 PM
    education: Bachelors

    Responsibilities

    •Resolves employee benefit inquiries and escalations from the People Resource Hub and other HR Business Partners related to enrollment, claims, benefit deductions from payroll, coverage changes and detailed plan information with compassion, clarity and with a sense of urgency.

    •Coordinates any plan or policy updates with the People Resource Hub, ensuring crisp and clear communication for the PRH agents and the employee workforce.

    •Provides benefit employee inquiry metrics and trends from ServiceNow for our COEI partners.

    •Support the administration of our company health and welfare plans including medical, dental, vision, life, health savings accounts, flexible spending accounts, tuition reimbursement and 401K/retirement.

    •Participates in the administration of Annual Enrollment operations.

    •Performs quality checks of benefits-related data.

    Skills

  • Benefits Administration
  • Verbal Communication
  • Written Communication
  • Microsoft Excel
  • Microsoft Office
    • Qualifications
  • Years of experience: 5 years
  • Experience level: Experienced
    • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.