Bilingual Medical Office Coordinator - Alexandria - NRI

    NRI
    NRI Alexandria

    12 hours ago

    Description

    We are seeking an experienced Medical Front Desk Coordinator to join our growing team. This role is ideal for a dependable, highly organized professional who thrives in a fast-paced medical environment and understands the importance of accuracy, empathy, and reliability in psychiatric care. This is a full-time, in-office position, starting in Bethesda, MD, with an upcoming relocation to Alexandria, VA within two months. Candidates must be open to commuting to both locations.

    Responsibilities
    • Answer and manage incoming phone calls professionally and efficiently
    • Schedule, reschedule, and confirm patient appointments
    • Communicate clearly and compassionately with patients in both English and Spanish
    • Work closely with providers and the existing front desk team to support daily operations
    • Utilize medical and HR systems to maintain accurate patient and scheduling records
    • Handle insurance-related matters, including Medicaid and Medicare verification
    • Maintain strict confidentiality and professionalism in a psychiatric care setting
    • Ensure a welcoming, organized, and patient-centered front office experience

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