- Deliver exceptional customer service while listening and consulting customers
- Communicating and connecting with Technicians to complete vehicle needs.
- Supervising bays and building computerized repair orders and sourcing parts.
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials.
- Customer consulting/sales for vehicle needs.
- Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and Wenco culture.
- Meeting weekly and monthly matrix goals
- Vendor communication and continuing strong relationship connections.
- Overall cleanliness and organization of the facility grounds.
- Other duties as assigned.
- A minimum of 2 years of shop experience and customer service/sales
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule including weekends, evenings and holidays
- Valid driver's license
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Description
Job Description
Job DescriptionWenco Industries Inc. is a family-owned business started in 1975 and continues to grow today.
Our growth is driven by the strength of our culture and deep industry expertise. We believe in hiring and maintaining pride filled and empowered employees through an industry leading culture. We utilize the best brands, have empowered employees and a unique culture, which provides the best service to our loyal customers.
Wenco Industries owns and operates 2 of the best brands in the automotive aftermarket industry- Midas Auto Service and Big O Tires. We are the premier multi-shop franchisee in the Rocky Mountain Region. Both Midas and Big O have a rich history and are some of the most recognized brands in our market space.
We offer affordable benefits, 401K, Sunday's off and paid time off.
Position Summary
We are looking for Automotive Service Advisors to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role.
Responsibilities
As a Automotive Service Advisor, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
Qualifications
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.
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