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- Represent the museum at offsite shows to promote museum rentals
- Acts as primary point of contact for museum food service partner
- Professional appearance and attitude
- Conduct meetings and calls providing information about rental opportunities at the Museum, including providing quotes
- Respond to emails and phone calls from prospective and confirmed clients
- Lead tours of rental spaces to potential clients
- Manage the rental process from event inquiry to completion and payment collection, including event contract execution on behalf of the Museum
- Supervise Special Events Operations Coordinator
- Develop event plans and coordinate event logistics with Special Events Operations Coordinator, vendors and museum staff
- Supervise and assist event vendors in the setup and breakdown of events
- Serve as on-site Person-In-Charge (PIC) for rental events and serves as support for non-rental roles
- Maintain SCSM Events social media and website presence with the approval of the Marketing Department
- Develop annual business plan and budget with department director for rental sales goals
- Advise on rental pricing structure and offerings reflective of industry standards
- Support the Museum's public and SCSM Foundation programs
- Develop and execute event plans, timelines and schedules for internal and external events
- Administrator for events department software platforms Triple Seat and Merri
- Administrator for museum event calendar
- Conduct bi-weekly Logistics meetings to update museum staff of events
- Train and supervise part-time staff
- Maintain database of rental clients and vendors
- Compile event-related research
- Collaborate with other departments for the success of the Special Events Department
- Participate in and/or conduct Museum and Foundation event debrief meetings to continually improve processes
- Assist in other operational areas as needed
- Bachelor's degree and 3 or more years of experience in event planning or coordination
- Must be able to work early mornings, nights, and weekends as needed
- Must be able to lift 25 lbs. as needed
- Knowledge of Triple Seat software
- Knowledge of Merri software
- Customer Service: displays a professional sense of urgency when communicating and interacting with customers, coworkers, and the public in a way that exceeds customer wants and needs
- Communication: Actively listens to customers and coworkers and works collaboratively to solve problems through effective communication
- Problem Solving: Ability to recognize and define problems, analyze relevant information, encourage alternative solutions and plans to resolve issues, seeks additional assistance when needed
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Manager of Rentals and Special Events - Columbia, United States - State of South Carolina
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Description
Salary: $45, $84,241.00 AnnuallyLocation : Richland County, SC
Job Type: FTE - Full-Time
Job Number:
Agency: State Museum Commission
Division: Guest Services
Opening Date: 04/11/2024
Closing Date: 5/10/2024 11:59 PM Eastern
Agency Specific Application Procedures:: Online Applications Only
Class Code:: AH40
Slot Number:: 0001
Position Number::
Normal Work Schedule:: Other
Normal Work Schedule (Other):: Must be able to work early mornings, nights, and weekends as needed
Pay Band: Band 6
Hiring Range - Min.: $55,000.00
Hiring Range - Max.: $65,000.00
Opening Date: 04/11/2024
EEO Statement: Equal Opportunity Employer
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
The South Carolina State Museum is the capitol city's premier events venue, boasting over 200,000 square feet of exhibition and rental space. It is a unique venue in which to host an event, with the charm of a Historic Landmark mill building and the fun modern feel of the planetarium and state-of-the art meeting rooms.
We are seeking a Manager of Rentals and Special Events who is responsible for increasing revenue by proactively meeting with potential clients, corporate accounts, and individuals to promote the museum and secure additional sales opportunities while providing clients with a courteous and professional experience.
The ideal candidate will have a passion for bringing events to life against the unique backdrop of the State Museum. They will be highly organized, professional, and expert communicators. The Manager of Rentals and Special Events will oversee and/or execute all aspects of event rentals including executing event proposals, budgets, timelines, and concepts. Collaborative and professional coordination with clients, vendors, and partners is essential.
Essential Duties and Responsibilities
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
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Do you have a bachelor's degree?
Do you have 3 or more years of experience in event planning or coordination?
Are you able to lift at least 25 pounds?
Are you able to work early mornings, nights, and weekends, as needed?
Do you have knowledge of Triple Seat Software?
Do you have knowledge of Merri software?