Technical Product Support Specialist - Oakwood, OH

Only for registered members Oakwood, OH, United States

2 days ago

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Job summary

The Technical Product Support Specialist provides expert remote technical support for Microbiology instrumentation, focusing on blood culture and antimicrobial susceptibility testing systems.

Responsibilities

  • Provide dedicated technical support for Microbiology instrumentation via phone and email within established Service Level Agreements (SLAs).
  • Diagnose and resolve hardware, software, computer interface, product performance, and workflow issues through remote troubleshooting.

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