warranty clerk - Perry, United States - Jeff Smith Automotive

Description

Job Description

Position Information:

The Warranty Clerk prepares, records, and reconciles warranty claims and submits them to the factory and distributors for defective parts.

Duties and Responsibilities:

• Process warranty claims.
• Verify criteria required by factory or distributor.
• Post credits on computer.
• Prepare CSI documents.
• Track parts by tagging.
• Arrange for parts to be shipped to the factory or distributor, or to be scrapped.
• Follow up with the factory and distributor regarding unpaid claims.

Qualifications:

Have the ability to read and comprehend instructions and information. Some knowledge of automotive parts. Two years of experience in a general office. Ability to use computer and to read vendor catalogs. And have the ability to communicate effectively orally and in writing.

Working Conditions:

Work is performed at a desk in an office setting. Could be exposed to noise, vibration, dust, exhaust fumes, and other hazardous and non hazardous materials.

Note:

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserve the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments).