- Providing Tier II support of maintaining multiple large Enterprise environment that includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environments.
- System Administrative Advisory duties to include management of Windows and Linux workstations on EVDI and physical.
- Troubleshooting application functionality, crash and performance.
- Investigate user performance and work with external teams to improve user experience.
- Assist customers with Tier 2 incident resolution for Linux and windows applications.
- Provide remote end user desktop support.
- Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests.
- Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.
- Willingness to provide initial triage, response, and notifications for incidents.
- Participates in special projects as required.
- Skills, Knowledge, and Technical Abilities
- Active Directory Administration
- DNS, DHCP, DFS, LDAP in a Windows or Linux environment
- Windows 10, Server 2012, Server 2016,
- Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer, Firefox
- Linux Operating system as a server or desktop (RHEL 6/7/8, CentOS 6/7/Stream, Scientific Linux 6/7, Fedora)
- Understanding of Samba and NFS File sharing protocols
- Understanding of Service Now, NETS or other ticketing process
- ITIL v3 or higher
- Microsoft System Center Configuration Manager
- PowerShell
- Virtualization Environments (VMware, Citrix)
- Profile management utilizing the VMware User Experience Management (UEM) toolset
- Microsoft Exchange
- Telephone/Video support
- Networking
- Familiarity with site specific customer and mission
- Intelligence Community Experience preferred
- Recognizing great achievements do not go unnoticed by teKnoluxion through service anniversaries, spot awards, and employee referral bonuses
- Youll join a growing organization of passionate, top-shelf, IT engineering professionals with extensive experience in actively developing the technology revolution in the Intelligence community
- Highlights of our benefits include Health/Dental/Vision, 401(k) match and potential Profit Sharing, Universal Leave, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more
- Compensation is unique to each candidate and compensation packages are based on education, experience, and other requirements.
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Tier II Systems Administrator - Fort Belvoir, United States - teKnoluxion Consulting
Description
Overview:
Location: Fort Belvoir, VA
Security Clearance Required: TS-SCI w/ Poly (either CI or FS)
Certification: Must possess an appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP) or Cisco Certified Network Associate (CCNA)-Security. In addition, candidate must attain the required DoD 8570 Computing Environment (CE) Training within six (6) months of Hire Date.
teKnoluxion provides the Defense and Intelligence Communities technical experts in the fields of Software & Systems Engineering, Enterprise Operations, and Cloud Services Management & Consulting. Our goal is not to simply support efforts, but to ignite a technology revolution, bridging the growing technology gap between the Government and commercial space.
Are you ready to test your abilities as a Tier II Systems Administrator and team member in a sophisticated enterprise geospatial environment? Would you like to make an immediate and direct impact in your job? Come join a dedicated team on Ironhide supporting the NRO.
Responsibilities:What you get to do every day:
Clearance: Active TS/SCI clearance with a poly (either CI or FS poly) is required upon application for initial consideration **This position is not open for any clearance upgrades or sponsorship.**
Education/Experience: Requires Bachelor's Degree or an equivalent combination of years of experience and education and 8+ years of related systems administration experience.
Certification:Must possess an appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP) or Cisco Certified Network Associate (CCNA)-Security. In addition, candidate must attain the required DoD 8570 Computing Environment (CE) Training within six (6) months of Hire Date.
Required Skills:
What is ideal?