Principal Escalation Engineer - Austin

The Cloudflare Escalation Engineer is a technical resource within support responsible for owning and resolving the most complex customer escalations. · ...

We're all familiar with the technology, but have you ever wondered how the Internet actually works? At ThousandEyes, we spend every day working to help customers understand the gotchas of Internet-based service delivery: how to identify problems, how to resolve, and how to avoid ...

The Cloudflare Escalation Engineer is responsible for owning and resolving complex customer escalations.This role partners closely with Technical Support Engineers to provide hands-on guidance and accelerate issue resolution. · ...

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. · The Cloudflare Escalation Engineer is a technical resource within suppor ...

About Agoda · At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. · ...

The Manager of Customer Care is a critical role within Certinia's Global Customer Care organization responsible for leading a global team of Customer Care Managers (Escalation Managers) and ensuring consistent execution of Certinia's support processes. · ...

The Build & Release Support Engineer provides high-impact technical support for the customer's build, release, and CI/CD systems, · which every developer depends on to ship software.This role is deeply developer-facing and centers on build pipelines, software supply chain workflo ...

Provides technical support for customers escalations fleet performance system installations improvement programs upgrades acts as intermediary field escalation focal point between customer and Division by providing technical support documentation to field engineers technicians pr ...

The Senior Technical Support Specialist serves as a product expert and technical mentor within the team. · This role is responsible for resolving the most complex and escalated customer inquiries, often acting as a dedicated resource for high-value accounts. · ...

The Senior Technical Support Specialist serves as a product expert and technical mentor within the team. This role is responsible for resolving the most complex and escalated customer inquiries, often acting as a dedicated resource for high-value accounts. · ...

The POS Engineer is a technical expert responsible for the architecture, integration and advanced support of NCR Aloha POS while also providing engineering support across multiple restaurant technology platforms. · ...

+Job Title: · POS Systems Engineer · +Responsibilities :A architect deploy and maintain NCR Aloha POS environments · Provide escalation support for complex POS and peripheral hardware incidents · ...

We are looking for a customer-focused Product Advocate who is a friendly Zello superhero, knowledgeable about the product, passionate about helping people, and excited about improving the lives of frontline workers with modern communication technology. · Become an expert in Zell ...

The POS Engineer is a technical expert responsible for the architecture, integration and advanced support of NCR Aloha POS. · ...

As a Tabless Shift Engineer at Tesla, you will play a key role in supporting production ramp for our innovative cell manufacturing equipment. · ...

+Note that US Citizenship is a requirement for the role with an emphasis on working with customers in the aerospace and defense industry. · + · Resolves technical issues for customers focusing on Enterprise and Strategic Tiers · ...

+Job SummaryTo support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Process Engineering Technician located in Austin, TX. · ...

To support our extraordinary teams who build great products and contribute to our growth we re looking to add a Process Engineering Technician located in Austin TX. · ...

We're looking for a customer-focused Product Advocate who is a friendly Zello superhero, · Assist new and existing customers over the phone, email, and support tickets. · Troubleshoot product technical issues using advanced problem-solving skills, leveraging internal tools, and e ...

The Google Cloud Support Incident and Escalation Management (IEM) team is committed to keeping customers informed and supported during critical incidents and escalations. · We collaborate closely with cross-functional Google teams, including Professional Services, Engineering, Pu ...