Absence Customer Experience Specialist - Louisiana, United States
1 week ago

About ComPsych
ComPsych is the worldwide leader in organizational mental health.
+Job Summary
You will answer incoming calls to assist our customers and their employees with the administration of Family Medical Leave Act (FMLA) rights and responsibilities.
+- Administer and adjust Family Medical Leave Act (FMLA), State, ADA, and company leaves as mandated by state and federal guidelines and in coordination with our customer's policies
- Handle high volume of incoming calls in a prompt and professional manner
- Maintain complete and accurate documentation of leaves within our proprietary database
- Demonstrate respect,sensitivity,and understanding for the caller's circumstance while maintaining professionalism at all times
- Prioritizeand organize daily responsibilitiesin order to meet all deadlines
- Engagein ongoing educationand trainingaroundlaws,policiesandservice delivery
Job description
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