Coach/Ops Mgr Trainee- ON Coach Store 508, Kerrville, TX
1 week ago
Job summary
Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectivelyModels demonstrates exceptional customer service standards to store associates by following demonstrating the One Best Way OBWservice model managing supporting customer service initiatives for example store of the community community outreach programsensuring customer needs complaints issues are successfully resolved developing implementing action plans correct deficienciesproviding process improvement leadership ensure high quality customer experience
Drives financial performance sales designated store area reviewing evaluating PL Profit Loss statements managingassisting budgeting forecasting controlling expenses in designated business area confirm indexed sales monitoring ensuring effective merchandise presentation seasonal transitions inventory flow operational processes developing implementingaction plans mitigate shrink ensure sales profit goals achieved business area
Job description
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