Case Manager - Pennsylvania, United States - Sonova

Description

Our innovative hearing care solutions help millions of people enjoy life's unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

Patient Care Coordinator - McMurray, PA
Hearing Health Connection, part of Alpaca Audiology


Hours:
Monday-Friday 8:00am-4:30pm

Medical, Dental, Vision Coverage
PTO and Holiday Time
No Nights or Weekends
Legal Shield and Identity Theft Protection
1 Floating Holiday per year

The Patient Care Coordinator (PCC) works closely with the clinical staff to ensure patients are provided with quality care and service.

By partnering with the Healthcare Professionals onsite, the PCC can provide support to referring physicians and patients. The PCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
As a Patient Care Coordinator, you will:
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook

Work Experience:

2+ years in a health care environment is preferred

We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.

All applications will be kept confidential. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.