Entry-Level Customer Service Professional - Marietta, United States - Staff Financial Group

Description

Entry-Level Customer Service Professional - Marietta, GACompany: - A Leading Medical Device CompanyLocation: Kennesaw

Job Description:

Are you looking to kick-start your career in the medical device industry with one of the largest and most reputable companies in the USA? Join our team as an Entry-Level Customer Service Professional, and let us provide you with the training and opportunities you need to succeed in this dynamic field.

This is not just a job; it's your pathway to a rewarding career in one of the most exciting niches in the medical device industry.

Key Responsibilities:

Customer Engagement:
Interact with customers in a friendly and professional manner through phone, email, and other communication channels to address inquiries, provide information, and assist with their needs

Product Knowledge:
Learn about our cutting-edge medical devices and services to effectively educate customers on their features and benefits

Training and Development:
Participate in our comprehensive training program, designed to equip you with the knowledge and skills needed to excel in the medical device industry

Order Processing:
Facilitate order processing, including order entry, tracking, and ensuring timely and accurate deliveries

Problem Solving:
Collaborate with the team to resolve customer issues and concerns, ensuring customer satisfaction

Data Management:
Maintain accurate and organized customer records and data in our CRM system

Sales Support:
Work closely with our sales team to support their efforts in meeting customer needs and achieving sales targets

Qualifications:

Education:
High school diploma or equivalent. Some college coursework is a plus but not required.


Experience:
No prior customer service experience is necessary. We are looking for candidates with a strong willingness to learn and grow in the role.


Communication Skills:
Excellent verbal and written communication skills

Customer-Focused:
A passion for delivering exceptional customer service and a commitment to customer satisfaction

Tech-Savvy:
Comfortable using various software tools, including Microsoft Office Suite

Team Player:
Ability to work effectively as part of a collaborative team


Benefits:

Comprehensive Training:
We provide a structured training program to equip you with the skills and knowledge you need to excel

Career Pathway:
Enjoy opportunities for career progression within our organization, with a clear pathway for growth
Employee

Benefits:
Access to medical, dental, and vision (MDV) insurance, 401(k), and other benefits

Positive Culture:
Join a supportive and inclusive work environment where your contributions are valued.#J-18808-Ljbffr