Analyst I, Incident Management - United States

Only for registered members United States

1 month ago

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The software incident specialist is responsible for post-sales technical support of ricoh professional and it-based solutions including capture workflow print management and other ricoh portfolio software solutions this role provides telephone hotline and web based remote break fix support to dealers field technicians vars oems and end user customers the specialist evaluates software requirements delivers effective incident resolution and provides advanced technical expertise
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