-
Radiology Service Coordinator
2 weeks ago
Sentara Williamsburg, United States Full timeCity/State · Williamsburg, VA Overview · Work Shift · First (Days) (United States of America) Sentara is hiring a Radiology Services Coordinator a the Sentara Williamsburg Geddy Outpatient Care Center. · This is a Full-Time Day shift opportunity with GREAT BENEFITS · The ...
-
Radiology Service Coordinator
1 week ago
Sentara Healthcare Williamsburg, United StatesCity/StateWilliamsburg, VAOverviewWork ShiftFirst (Days) (United States of America)Sentara is hiring a Radiology Services Coordinator a the Sentara Williamsburg Geddy Outpatient Care Center. This is a Full-Time Day shift opportunity with GREAT BENEFITSThe Radiology Services Coord ...
-
Radiology Service Coordinator
2 weeks ago
Sentara Healthcare Williamsburg, United StatesResponsible for the order entry process, communication and guest relations, medical record maintenance/analysis, responsible for transporting, lifting, positioning of patients, and various non-technical/clerical duties. Demonstrates competency in the Coordinator, Radiology, Servi ...
-
Guest Service Coordinator
2 weeks ago
Colonial Williamsburg Foundation Williamsburg, United StatesUtilizing various operational systems, the Guest Service Coordinator will directly communicate with guests for pre arrival planning, amenity requests, as well as providing service items during their stay, and any post stay follow up needs. The Guest Service Coordinator will be an ...
-
guest service coordinator
3 weeks ago
Colonial Williamsburg Company Williamsburg, United States** GUEST SERVICE COORDINATOR** · **Job Category****:** HOSPITALITY **Requisition Number****:** GUEST001435 Showing 1 location **Job Details** · **Description** · **$500 Sign on Bonus Available** · **Essential Functions:** · Ensure high quality and consistency of guest servic ...
-
Guest Service Coordinator
3 weeks ago
Colonial Williamsburg Company Williamsburg, United StatesWho We Are · Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is "that the future may learn from ...
-
Coordinator Network Services
2 weeks ago
Infinity Technologies Hope, United StatesFor our location in Schwerin, we are looking for you as soon as possible as · Coordinator Network Services m/f/d · The WEMAG Projektentwicklung GmbH, based in Schwerin, is responsible for the planning and development of building and environmental permits for technical infrastruct ...
-
Guest Service Coordinator
3 weeks ago
Colonial Williamsburg Company Williamsburg, United StatesUtilizing various operational systems, the Guest Service Coordinator will directly communicate with guests for pre arrival planning, amenity requests, as well as providing service items during their stay, and any post stay follow up needs. The Guest Service Coordinator will be an ...
-
Radiology Service Coordinator
2 weeks ago
Sentara Healthcare Williamsburg, United States**Sentara is hiring a Radiology Services Coordinator a the Sentara Williamsburg Geddy Outpatient Care Center.** · **This is a Full-Time Day shift opportunity with GREAT BENEFITS** · The **Radiology Services Coordinator** is responsible for the order entry process, communication a ...
-
Service Coordinator
15 hours ago
Hampton-Newport News Community Services Board Hampton, United StatesService Coordinator - AdultAnnual Salary: $51,253Qualified Mental Health Professional-(QMHP-A) or (QMHP-T)Schedule: Monday - Friday 8 am - 4:30 pm with weekend hours every 2 monthsThe Hampton - Newport News Community Services Board is seeking an Adult Service Coordinator to join ...
-
Coordinator In-Home Services
1 week ago
InnovAge Newport News, United StatesResponsibilities · The In-Home Services Coordinator ensures the proper delivery of services to active PACE In-Home Services Participants. Responsible for oversight and management of the In-Home Services schedule and any associated orders, Individualized Service Plans, and Care Pl ...
-
Technical Coordination Supervisor, Field Service
2 weeks ago
Liebherr Group Newport News, United States Full timeThis position is responsible for scheduling and dispatching workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or · emergency repairs rendered outside the place of business. The position is ...
-
Service Coordinator
3 weeks ago
Hampton-Newport News Community Services Board Hampton, United StatesJob Description · Job DescriptionService Coordinator - Adult · Qualified Mental Health Professional-(QMHP-A) or (QMHP-T) · Sign-on Bonus $3,000 · Schedule: Monday - Friday 8 am - 4:30 pm · with weekend hours every 2 months · The Hampton - Newport News Community Services Board is ...
-
Service Coordinator
3 weeks ago
Hampton-Newport News Community Services Board Hampton, United StatesService Coordinator - Adult · Qualified Mental Health Professional-(QMHP-A) or (QMHP-T) · Sign-on Bonus $3,000 · Schedule: Monday - Friday 8 am - 4:30 pm · with weekend hours every 2 months · The Hampton - Newport News Community Services Board is seeking an Adult Service Coordi ...
-
Service Coordinator
3 weeks ago
Hampton-Newport News Community Services Board Hampton, United StatesService Coordinator - AdultAnnual Salary: $48,812Qualified Mental Health Professional-(QMHP-A) or (QMHP-T)Sign-on Bonus $3,000Schedule: Monday - Friday 8 am - 4:30 pm with weekend hours every 2 monthsThe Hampton - Newport News Community Services Board is seeking an Adult Service ...
-
Service Coordinator
4 weeks ago
Hampton-Newport News Community Services Board Hampton, United States**Service Coordinator - Adult** · **Qualified Mental Health Professional-(QMHP-A) or (QMHP-T)** · **Sign-on Bonus $3,000** · **Schedule: Monday - Friday 8 am - 4:30 pm** · **with weekend hours every 2 months** · The Hampton - Newport News Community Services Board is seeking an Ad ...
-
Lead Occupational Therapist
3 weeks ago
Williamsburg-James City County Public Schools Williamsburg, United StatesJob Summary · The Lead Occupational Therapist's goal is to provide department oversight and support to assist occupational therapy staff in the provision of educationally related therapy services to students that fulfill students' IEP goals and support them in obtaining their ed ...
-
Executive Household Manager
3 weeks ago
PeopleShare Williamsburg, United States TemporaryPeopleShare is looking for an experienced Executive Household Manager in Williamsburg, VA As the Household Manager you will ensure order in the rapid-paced life of a distinguished universities president and their family. · *Apply now to this great opportunity by texting JOBS to t ...
-
Homeless Education Facilitator
3 days ago
Williamsburg-James City County Public Schools Williamsburg, United StatesJob Summary · The Homeless Education Facilitator (HEF) will support the goals of the McKinney-Vento Homeless Assistance Act in WJCC Public Schools. The HEF provides direct services to students and families experiencing homelessness in order to remove barriers to accessing educat ...
-
Victim Advocate
2 weeks ago
James City County Williamsburg, United StatesJob Summary · $45,704/ year or higher DOQ + Full-Time County Benefits · James City County's Commonwealth's Attorney's Office seeks an individual to perform reliable work providing crisis intervention and facilitating an understanding of the criminal justice system to victims and ...
Guest Service Coordinator - Williamsburg, United States - Colonial Williamsburg Company
Description
Who We AreFounded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world.
Our mission is "that the future may learn from the past" through preserving and restoring 18th-century Williamsburg, Virginia's colonial capital.
We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation.
Today, Colonial Williamsburg is the largest living history museum in the U.S.The Historic Area is the 301-acre restored colonial capital with 88 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research.
The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life.
The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, The Bob and Marion Wilson Teacher Institute, and a renowned research library, the John D Rockefeller Jr Library.
Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area.
Visitors may also indulge in food and drink at our many on site restaurants and taverns that blend a historically inspired dining experience with today's evolved tastes.
Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.About the PositionThe Guest Service Coordinator's primary responsibility is to oversee and lead all efforts related to driving activities / recreation sales / ancillary spend with a focus on engaging our guests with experience planning efforts.
In addition to providing experience planning and administrative tasks, the Guest Service Coordinator will monitor inbound calls and assist with daily overflow coverage needs for both transient and group reservations.
Essential Functions:
Assist call center leadership team with all guest experience and sales strategy initiatives.
Trains and counsels employees on various policy/procedure when appropriate. Supervises Call Center Sales Agents as part of the Call Center leadership team.
Accountable to measuring and reporting on sales initiatives and recreational / upsell revenues such as dining, spa, golf, carriage rides, historic area programming, tickets.
etc.Assist Sales Agent team with outbound fulfilment efforts for resort packages and upselling activities with all outreach efforts.
Monitor online and third-party room reservations daily for comments, tickets, and room assignments. Check online and hotel interface, apply billing to online third-party bookings.
Provides overflow phone coverage as needed due to unexpected staffing constraints, higher than anticipated phone volume, etc. to minimize call abandonment.
Promptly follow up with guests from the overnight message box.
Assists with group reservations and inbound group calls.
Manage daily correspondences to include Colonial Williamsburg Hospitality website email box, applying check deposits.
Performs other related duties as assigned.
Required and Preferred Education and Experience:
Required:
High school diploma or equivalent, and 2 years of Sales Agent or Hotel Sales experiencePreferred:Proven knowledge of Colonial Williamsburg venues and systems (Microsoft Office, Hotel PMS, Dining Reservations, Ticketing Reservation Systems, Web based programing).
Hotel systems knowledge and experience (i.e. MARSHA, EMPOWER, Opera, Passkey, Open Table, BOS)Qualifications:
Must demonstrate exceptional verbal and written communication skills and possess excellent telephone etiquette.
Must possess a positive and upbeat attitude at all times.
Ability to demonstrate a high level of hospitality and courtesy.
Ability to answer a broad range of general questions about Colonial Williamsburg quickly and accurately.
Ability successfully resolve issues and/or negotiate matters with tact, courtesy and patience.
Ability to solve problems and make educated and sound business decisions.
Ability to work independently and adapt to changing work priorities.
Ability to work nights, weekends and holidays.
Working knowledge of computer hardware and software applicationsProficiency in Microsoft Office suite:
Outlook, Word and Excel.
Excellent organizational skills.
