FT Customer Support Specialist - Bourbonnais - AIA Contract Documents

    AIA Contract Documents
    AIA Contract Documents Bourbonnais

    2 days ago

    $14,880 - $15,040 (USD) per year
    Description

    FT Customer Support Specialist

    As a key member of our team at AIA Contract Documents, you will provide exceptional customer support through various communication channels. Your primary responsibility will be to respond to customer inquiries in a timely and professional manner.

    Main Responsibilities:


    • Respond to customer inquiries via phone, email, chat, and Zendesk (or other supported software) ensuring all requests are handled promptly.

    • Maintain accurate product knowledge to assist customers with questions and concerns efficiently.

    • Collaborate with other departments to resolve customer issues swiftly.

    Why Work With Us?


    • We offer competitive compensation up to $29 per hour.

    • You'll enjoy comprehensive benefits including medical, dental & vision coverage as well as 401k matching opportunities.

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