- Assist customers in their shopping, help them find products, and offer solutions.
- Provide a fast and courteous checkout experience and handle money according to standards.
- Educate customers about the rewards program benefits and enroll them.
- Inform customers about the Voice of the Customer (VOC) survey.
- Assist with omnichannel processes, including BOPIS (buy online, pickup in-store) orders and store-shipped orders (SFS).
- Participate in truck unloading, display replenishment, and planogram (POG) activities.
- Responsible for merchandise organization and maintenance, including merchandise return process, restocking shelves, and general store maintenance to ensure a well-presented and stocked store.
- Perform in-store stock optimization (OSEM) tasks and setups for weekly promotions as assigned.
- Support loss prevention and safety programs.
- Adhere to Standard Operating Procedures (SOP) and company programs to ensure compliance with applicable laws and requirements, practice company policies and standards.
- Interact with others in an acceptable and respectful manner, stay positive and respectful even in difficult situations, promote commitment to the company's vision and values, project a positive image, and serve as a role model for others.
- Ability to stand for long periods
- Ability to move around the store
- Bend, lift, carry, reach, and stretch frequently
- Lift heavy boxes and access high shelves using a ladder or similar equipment.
- If you need assistance with these job tasks, please contact a supervisor to initiate an interactive process and find a reasonable accommodation.
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Cashier/Sales Floor - Shakopee, United States - Michaels
Description
Join Michaels in SHAKOPEE, MN!
What will you do?
Offer friendly customer service, assist customers in shopping, and help them find what they are looking for. Ensure all customers enjoy a quick and friendly checkout experience. Unload truck deliveries and handle tasks related to merchandise presentation throughout the store, including maintaining store organization standards to uphold our brand promises.
Main Activities:
Other Assigned Tasks
Category
Preferred Knowledge/Skills/Abilities:
Preferred retail sales or customer service experience required.
Physical and Environmental Requirements:
The job description should specify the minimum physical requirements of the position, such as standing, sitting, lifting, walking, and performing repetitive movements. Describe environmental conditions of which the applicant or employee should be aware, particularly regarding environmental factors that may pose a health or safety risk.
Physical Requirements:
Work Environment:
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
For 50 years, Michaels has been the top destination for all things creative. We aim to inspire our customers, develop confident leaders, and support our communities by fostering an inclusive learning, shopping, and creating environment for everyone. At Michaels, every team member is encouraged to enhance their skills with opportunities for personal and professional development. Join our team today to fuel the joy of creativity!
Michaels is an Equal Opportunity Employer. We welcome all team members and makers to innovate, create, and grow together.