- Work as a liaison between Community Managers and residents to ensure resident preparedness for annual recertifications. Will help residents identify important paperwork for annual recertifications.
- Work as a liaison between NYCHA and residents to ensure annual recertifications are completed and in compliant with NYCHA's requirements and deadlines.
- Work closely with management and as a conduit with at risk households to prevent eviction for non-payment of rent or for violations of lease agreements.
- Serve as primary contact for residents, non-profits and city/state agencies for the implementation, registration of and participation programs and events.
- Serve as resident liaison for community meetings and social services, programs, and events.
- Identify issues and opportunity ongoing to better serve residents and support Fairstead's mission.
- Serve as community relations liaison as needed for public meetings, Tenant Association meetings and events.
- Work with Property Management Team, track and maintain day-to-day social services activities at the property and in accordance with local, city, state and federal guidelines.
- Maintain a Resource Directory that includes a listing of state and/or local service providers that residents can contact for assistance.
- Maintains records, documentation, and files, particularly more complex or sensitive files.
- Type letters and memos.
- Track visits and calls.
- Oversees telephone services, email correspondence, and mail distribution.
- Answer phones pleasantly, adhering to the phone techniques as stipulating in the policy and procedures manual.
- Assist in taking work requests and expediting their completion; maintaining records as stated in the policy and procedures manual.
- Maintain courteous communications with residents, applicants, and representatives of other companies.
- Assists clerical and support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required.
- Perform other related duties as required.
- Demonstrated volunteer and community experience.
- Bilingual in Spanish and English preferred.
- Positive outgoing attitude and excellent customer service skills.
- Proficient listener with excellent interpersonal skills, including tact and diplomacy.
- Proficient in the Microsoft Office Suite. Demonstrated working knowledge of computer applications and data tracking systems like Family Metrics and Yardi.
- Able to effectively present and information and respond to questions from management, vendors, and associates.
- Adhere to tight deadlines and quick turnaround for deliverables.
- Ability to work collaboratively in a dynamic environment where adaptability is imperative.
- Strong written and oral skills.
- Accurate with a strong attention to detail.
- Compensation: $ $ overtime eligible
- Health Benefits: Generous employer contribution medical, dental. Employer paid vision.
- 15 PTO, 7 sick days
- Generous holiday schedule, paid maternity leave
- Flexible Work Arrangements
- 401K Plan
- Flex Spending Accounts
- Life Insurance
- Commuter Benefits
- Long Term Disability
- Nationwide Pet Insurance
-
Resident Coordinator
1 day ago
Fairstead Management LLC Brooklyn, United States: · Fairstead is looking to hire a Resident Coordinator to provide support and referral services to a population of residents in subsidized multifamily properties. They will monitor the resident's living conditions, the needs and services they are receiving. The Resident Coordina ...
-
Jewish Association for Services for the Aged Brooklyn, United States**General Responsibilities**: · Under the supervision of the Associate Director of Resident Services, the Service Coordinator is responsible for providing individual case management services and group programming for senior tenants. · **Specific Duties and Responsibilities**: · - ...
-
Resident Coordinator
2 weeks ago
Lantern Community Services Inc New York, United States**Status**:Full-time. · **Schedule**: Tuesday through Saturday (12am-8am) · **FLSA Classification**:Non-Exempt · **Job Location**:Washington Heights, Manhattan · Hourly: $22.52 · The Resident Coordinator is a position that adapts to the presenting needs of clients and serves as f ...
-
Resident Service Coordinator
2 weeks ago
Jewish Association for Services for the Aged New York, United States**Shift Schedule**:Tuesday-Friday · **Hours Per Week**:17.5 · **General Responsibilities**: · Under the supervision of the Associate Director of Resident Services, the Service Coordinator is responsible for providing individual case management services and group programming for s ...
-
Resident Program Coordinator
2 weeks ago
Sentry Hill at York Harbor York, United States**Company Description** · Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for pla ...
-
Residency Program Coordinator
12 hours ago
Rutgers University Newark, United States**Position Details**: · - Position Information**Recruitment/Posting Title** · - Residency Program Coordinator**Job Category** · - Staff & Executive - Healthcare**Department** · - NJMS-Anesthesiology**Overview** · - New Jersey's academic health center, Rutgers Biomedical and Healt ...
-
Resident Care Coordinator
1 week ago
SpiriTrust Lutheran York, United States**SpiriTrust Lutheran is now hiring a Resident Care Coordinator (LPN).** · **Available Shifts**: · **Part Time Day - 30 hours per bi-weekly pay** · **Full Time Evening - 75 hours per bi-weekly pay** · **Up to a $5,000 Sign On Bonus** · **Education/Training**: Graduate of an accre ...
-
Residency Program Coordinator
1 day ago
Mount Sinai New York, United States**Description** · **Responsibilities** · - Provides administrative support to the Surgery Clerkship Directors and Program Director and Manager of the General Surgery Residency Program · - Oversees the 3rd year Surgery-Anesthesia Clerkship, 4th year Sub-Internship, Visiting Studen ...
-
Resident Services Coordinator
1 week ago
Hines Jersey City, United StatesOverview: · When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innov ...
-
Resident Coordinator
1 week ago
Lantern Community Services Inc New York, United StatesJob Description · Job DescriptionPosition Type: Resident Coordinator · Status: Full-time, (Tuesday through Saturday) 12am-8am · Classification: Non-exempt · Location: Brooklyn, NY · Hourly: $22.52 · Objective: · The Resident Coordinator is a position that adapts to the presenting ...
-
Resident Coordinator
1 week ago
Lantern Community Services Inc New York, United StatesJob Description · Job DescriptionReports To: Program Director · Status: Full-time · Classification: Non-exempt · Location: Brooklyn, NY · Hourly: $22.52 · This is a full-time position that requires a 4 pm - 12 am shift, Saturday through Wednesday. · Lantern staff may be asked to ...
-
Residency Coordinator
1 week ago
Axelon Services Corporation Brooklyn, United States12 week assignment. Mon-Fri. · Knowledge of residency program, computer proficiency, efficiency, team-player · 506 6th street, Brooklyn, NY, 11215 ...
-
Resident Services Coordinator
2 days ago
Hines Jersey City, United StatesOverview: · When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innov ...
-
Residency Coordinator # 36
2 weeks ago
St. John's Episcopal Hospital Far Rockaway, United States**Who We Are**: · St. John's Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated, culturally and economically diverse, and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwes ...
-
Resident Services Coordinator
1 week ago
Synergy Global Housing, LLC Union City, United States**SUMMARY**:Will assist Residential Services personnel and Internal Operations team with internal task inquires, processing of unit inspections and assisting in specialty requests. · **REPRESENTATIVE DUTIES**: (Employee may perform any combination of the essential functions shown ...
-
Resident Service Coordinator
1 week ago
Trinity Management LLC Bronx, United StatesTrinity Management, LLC seeks an experienced Resident Service Coordinator. At Trinity Management, LLC, we pride ourselves in providing exceptional, customer-focused property-management services. Our goal is to aid in the revitalization of communities, enhancing the lives of our r ...
-
Resident Wellness Coordinator; 4226-204-n
1 week ago
Catholic Charities Brooklyn and Queens Queens, United StatesFor over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. · ...
-
Resident Coordinator
2 weeks ago
RPM Development Group Newark, United StatesJob Description · Job DescriptionRPM Development is a dynamic place to work – staff are asked to be professional, collaborative, and think critically while working towards a shared mission of providing safe, clean, affordable housing to people and families across the State of New ...
-
Resident Coordinator
1 week ago
Lantern Community Services Inc New York, United StatesJob Description · Job DescriptionStatus: Full-time. · Schedule: Tuesday through Saturday (12am-8am) · FLSA Classification: Non-Exempt · Job Location: Washington Heights, Manhattan · Hourly: $22.52 · The Resident Coordinator is a position that adapts to the presenting needs of c ...
-
Resident Coordinator
1 week ago
Urby New York, United StatesJob Description · Job DescriptionYou are the face of Urby From the moment new prospects and residents see you at the welcome desk or package room, they'll feel welcome and know they're in good hands. The RC team promotes our brand by exemplifying outstanding customer service at e ...
resident coordinator - Brooklyn, NY , USA, United States - Fairstead
Description
Job TypeFull-time
Description
Fairstead is looking to hire a Resident Coordinator to provide support and referral services to a population of residents in subsidized multifamily properties. They will monitor the resident's living conditions, the needs and services they are receiving. The Resident Coordinator will coordinate programs and services to help residents maintain and improve their quality of life and track its impact and effectiveness.
Responsibilities
$23-$26