Customer Care Supervisor - Milwaukee, WI

Only for registered members Milwaukee, WI , United States

3 weeks ago

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Job summary

The Customer Care Supervisor interacts with Healthcare Systems, Third-Party Administrators (TPAs), Employees (members) and internal HPS | PayMedix Teams.


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Responsibilities

  • Answer incoming customer correspondence via phone, email, fax and Zendesk ticket.
  • Address and resolve customer inquiries, problems, and complaints regarding products services billing to maintain customer goodwill satisfaction.

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