dfa service representative - Little Rock, United States - Arkansas Department of Health

Arkansas Department of Health Little Rock, United States

3 weeks ago

Description

to apply

** DFA SERVICE REPRESENTATIVE**

Date: Nov 23, 2021 Req ID: 14048 Location: Little Rock, AR, US, 72201

Category: DEPT OF FINANCE AND ADMIN Anticipated Starting Salary: 31,892 **Position Number:

County: Pulaski

Posting End Date: Continuous**

**Anticipated Starting Salary: 31,892**

**State Revenue Offices

The mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary compliance with tax, license, and child support laws.**

**Position Information**

Class Code: C059C

Grade: GS03

FLSA Status: NON-EXEMPT

Salary Range: $26, $37,749.00

**Summary**

The DFA Service Representative is responsible for examining evidentiary records, contracts, tax returns, or child support case management activities, and may also compute penalties and refunds, and collect fees, child support payments, or arrearage amounts. This position is governed by state and federal laws and agency/institution policy. **Functions**

Examines evidentiary records including tax returns, applications, forms, vouchers, records and reports to verify accuracy, as well as compliance, with laws and regulations. Explains applicable laws or program requirements to taxpayers, law enforcement personnel, or revenue agents, or child support customers, including non-custodial parents, and assists in the completion and filing of tax returns, forms, and applications. Computes taxes, penalties, interest, or refunds due and prepares forms to bill/refund taxpayer. Corrects tax returns, forms, contracts, and evidentiary records for taxpayers. Interviews custodial and non-custodial parents and contacts employers, neighbors, and landlords to obtain information to document evidence of paternity or financial resources of non-custodial parent or putative father. Initiates actions required to locate non-custodial parent or putative father. Provides technical assistance to custodial and/or non-custodial parent with payment processing or related case problems, including suspension, financial asset seizure, payment correction, or paternity acknowledgement. Researches files for information to prepare reports, amend tax returns, and prepare history and evidentiary records for field auditors as required. Leads work activities of other personnel by training and instructing new employees and providing technical assistance. Maintains updated manuals and computerized files. Performs other duties as assigned. **Dimensions**

None **Knowledge, Skills and Abilities**

Knowledge of the principles and practices of organizational management and public administration. Knowledge of either tax, motor vehicle, driver's license services, or child support laws and regulations. Knowledge of accounting. Ability to provide information and assistance to taxpayers or child support customers regarding laws, regulations, and reporting procedures. Ability to identify and correct discrepancies in evidentiary records, tax returns, financial, or payments records. Ability to calculate child support arrearages, penalties, interest, or refunds due on taxes, license, and registrations. Ability to train and instruct new employees on procedures and the interpretation and application of laws. **Minimum Qualifications**

The formal education equivalent of a high school diploma. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

**Licenses**

None **The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.**

**ONLY COMPLETED APPLICATIONS WITH WORK HISTORY WILL BE ACCEPTED.**

**Applications must include complete work history and references. A resume may accompany the state application but will not be substituted for any part of the application. False, misleading, or incomplete statements may result in disciplinary action and possible termination.**

**Veteran Preference: A copy of a DD-214 must be submitted to the Hiring Official at the time of interview to be considered for Veteran Preference.**

**This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS at or **

**Nearest Major Market:** Little Rock

Customer Service Representative

1 week ago

Annette Burkhard - State Farm Agent Huntersville, United States

**Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...
Patient Service Representative for Piedmont

3 weeks ago

Piedmont Physician Network, LLC Rock Hill, United States

**$500 Sign On Bonus** · **Summary** · Medical office position responsible for front office processes in the physician practice · **Responsibilities** · - Collects co-pays and post charges. · - Charge entry and patient balance processing. · - Distributes information to patients r ...
Guest Service Representative

14 hours ago

Kana Hotel Group North Little Rock, United States Full time

Guest Service Representative · North Little Rock, AR Full Time or Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and deli ...
Service Representative

2 weeks ago

Orange Elephant Roofing Rock Hill, United States

Job Description · Job DescriptionSalary: $46,800 annual salary · WE WANT YOU Orange Elephant is seeking self-motivated people looking to break through in the sales industry We are looking for potential Sales Representatives who show positive energy and amazing customer service. Y ...
Customer Service Representative

1 week ago

Performance Food Group Little Rock, United States

Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Customer Service Representati ...
dfa service representative

2 hours ago

Arkansas Government Job Little Rock, United States

DFA SERVICE REPRESENTATIVE · Date: May 31, 2024 · Req ID: 40377 · Location: · Little Rock, AR, US, 72201 · Category: DFA - REVENUE SERVICES DIV · Anticipated Starting Salary: $31,892 · Position Number: · County: Pulaski · Posting End Date: 6/14/2024 · Anticipated Starti ...
Customer Service Representative

2 weeks ago

Eddie Jo Williamson - State Farm Agent Little Rock, United States

Job Description · Job DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our ...
Customer Service Representative

2 weeks ago

Ben Owens - State Farm Agent Little Rock, United States

Job Description · Job DescriptionROLE DESCRIPTION: · Ben Owens - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Representative - State Farm Agent ...
Customer Service Representative

2 weeks ago

Veolia North America Little Rock, United States

Company Description · About Veolia North America · A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, ...
Guest Service Representative

1 week ago

Nothing Bundt Cakes #205 Little Rock, United States

Job Description · Job DescriptionBenefits:Employee discounts · Flexible schedule · Free uniforms · Paid time off · At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators A Joy Creator sweetens up the place, setting the mood and making a stop in the ...
Customer Service Representative

3 weeks ago

Palm Beach Tan Little Rock, United States

Overview: · At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. · Responsibilities: · Maintains s ...
Customer Service Representative

2 weeks ago

Pat Frizzell - State Farm Agent Little Rock, United States

Job Description · Job DescriptionPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only ...
Customer Service Representative

2 weeks ago

Diesel Driving Academy Inc Little Rock, United States

Job Description · Job DescriptionFinancial Aid Officer Little Rock, AR · Summary: · We are looking for a highly motivated, detailed oriented individual to join our team as a Financial Aid Officer. The desired candidate will be expected to maintain a high level of professionalism, ...
Customer Service Representative

5 days ago

Building Plastics, Inc. North Little Rock, United States

Job Description · Job DescriptionSummary of Key Job Functions: · Provide support to the facility for Customer Service requirements as needed to handle in-coming orders and customer inquiries/requests via, phone, fax, email & face-to-face. · Effectively manage a large amount of in ...
Office Service Representative I

3 weeks ago

Canon USA & Affiliates Little Rock, United States

Overview · Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. ...
Service Representative

2 weeks ago

Labcorp Little Rock, United States Full time

LabCorp seeking a Service Representative/ Specimen Accessioner to join our team in Little Rock, Arkansas. In this position, you will be responsible for the pickup, transport, and delivery of medical specimens, lab supplies, and reports, while providing excellent service to our cl ...
Office Service Representative I

2 weeks ago

Canon Business Process Services Little Rock, United States

Overview · Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. ...
Relief Customer Service Representative Driver

3 weeks ago

Aramark Uniform Services Little Rock, United States

** Relief Customer Service Representative Driver** · **Job Category****:** Service Professional **Requisition Number****:** RELIE016690 Showing 1 location **Job Details** · **Description** · Responsibilities/Essential Functions: · Safely operate a company step van in designat ...
Guest Service Representative

2 weeks ago

Nothing Bundt Cakes Little Rock, United States

Benefits: Employee discounts Flexible schedule Free uniforms Paid time off At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery a Guest Service, Representative, ...
Guest Service Representative

1 week ago

Nothing Bundt Cakes Little Rock, United States

Benefits: · * Employee discounts · * Flexible schedule · * Free uniforms · * Paid time off · At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth ...