- Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention.
- Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system.
- Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner.
- Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance.
- Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships.
- Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records.
- Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary.
- Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance.
- Other duties as assigned by Supervisor.
- Strong verbal and written communication skills.
- Bilingual Spanish is highly preferred but not required.
- Ability to utilize medical terminology to communicate with patients and healthcare professionals.
- Excellent organizational skills, with a strong attention to detail.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multi-task and work well under pressure in a fast-paced environment.
- Self-motivated and able to work both independently and as part of a team.
- Experience using electronic health records (EHR) systems.
- 1+ years of experience in customer service or patient care coordination.
- Specialty Pharmacy experience is highly preferred.
- IVIG scheduling and care coordination experience is highly preferred.
- Experience with CareTend pharmacy system is highly preferred.
-
· Company Description · Newport Academy is a gender-specific, comprehensive treatment program for adolescents suffering from mental health, behavioral health and substance abuse issues. The program combines the key elements essential in effectively treating adolescent girls and ...
Orange, CA $48,000 - $85,000 (USD) per year4 days ago
-
Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. · Th ...
Santa Ana $23 - $27 (USD)1 month ago
-
· The Patient Care Coordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilita ...
Orange, CA $42,000 - $78,000 (USD) per year4 days ago
-
· Job Number: · Position Title: · Care Coordinator, CAW · External Description: · Care Anywhere--Care Coordinator · Position Summary: · The Clinical Coordinator manages a case load of field-based and clinic providers and extenders to ensure high quality services and care coordi ...
Location: Orange, California US4 days ago
-
· Company Description · Healthcare Talent is assisting our client in hiring a Personal Care Coordinator (PCC) to work under the direction of the Supervisor of Case Management. This position will support members in completing their health risk assessment (HRA). The PCC will ensur ...
Orange, CA, USA, Orange, CA $42,000 - $78,000 (USD) per year4 days ago
-
Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers... · ...
Santa Ana, CA1 month ago
-
· Company Description · Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on ...
Orange, CA $55,000 - $95,000 (USD) per year4 days ago
-
· Full-time · Description · Reports to: Director Enhanced Care Management, Manager, Enhanced Care Management and/or Quality · Assurance Manager · FLSA Classification: Non-Exempt · Supervises Others: No · Schedule: Mon - Fri 8am-4:30pm · JOB SUMMARY: The Care Coordinator ensures ...
Santa Ana, CA $48,000 - $85,000 (USD) per year4 days ago
-
At ROWI Teen & Parent Wellness Centers, we are dedicated to transforming the lives of adolescents struggling with mental health issues. · Why ROWI? · Culture of Care: We pride ourselves on a supportive and collaborative work environment where your well-being is a priority. · Work ...
Tustin, CA $48,000 - $85,000 (USD) per year4 days ago
-
Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. · Pr ...
Santa Ana, CA1 month ago
-
We are a growing,vibrantandfun-lovingpediatricandorthodonticdentalorganizationdedicatedtodeliveringexceptionalcaretoourpatientsandfamilies.Thisroleblendsfrontofficeschedulingexcellencewithpatientcarecoordinationandtreatmentpresentation,makingitakeypositionthatdirectlysupportspati ...
Tustin, CA1 month ago
-
We are expanding our partnership with one of our largest health plan partners through a new field-based care management pilot focused on improving patient engagement and access to care. · ...
Orange County1 month ago
-
Every person deserves compassion, dignity and the safety of a place to call home. · Homelessness is the largest social and public health crisis in California. · ...
Santa Ana $27 - $29 (USD)2 weeks ago
-
We are seeking a driven individual to blend patient care coordination with business development, making a meaningful impact on both patient outcomes and SuperCare Health's growth. The Hospital Liaison - Care Coordinator plays a key role in cultivating strong relationships within ...
Tustin Full time1 month ago
-
+ Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, ...
Santa Ana2 weeks ago
-
· Full-time · Description · POSITION SUMMARY: · South Coast Community Services takes pride in providing our staff with competitive compensation, opportunities for professional growth, access to diverse client populations, clinical autonomy, and a strong support system of seasone ...
Placentia, CA $48,000 - $85,000 (USD) per year4 days ago
-
Illumination Health + Home es una organización sin fines de lucro dedicada a combatir la falta de hogar en California. Se buscan coordinadores líderes para implementar servicios centrados en la familia en sus refugios. · Administrar intakes y referencias · ...
Santa Ana, CA2 weeks ago
-
Improving the lives of those with chronic care diseases while providing solutions to our customers. · ...
Tustin1 month ago
-
"Every person deserves compassion, dignity, and the safety of a place to call home." · Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness ...
Santa Ana $60,000 - $95,000 (USD) per year4 days ago
-
"Improving the lives of those with chronic care diseases while providing solutions to our customers.' · Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population ...
Tustin, CA $48,000 - $92,000 (USD) per year20 hours ago
-
· We at Krista Care believe in a client first approach. You must be compassionate to work with Krista Care. We are more than just a team as we treat each other as family. If you are looking for a company that will treat you like family, then Krista Care is for you. · The core of ...
Santa Ana, California, United States4 days ago
Patient Care Coordinator - Orange - BMR Partners Inc
6 days ago
Description
The Patient Care Coordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient Care Coordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care.
Duties and Responsibilities
-
Care Coordinator
Only for registered members Orange, CA
-
Care Coordinator
Only for registered members Santa Ana
-
Patient Care Coordinator
Only for registered members Orange, CA
-
Care Coordinator, CAW
Only for registered members Location: Orange, California US
-
Personal Care Coordinator
Only for registered members Orange, CA, USA, Orange, CA
-
Care Coordinator
Only for registered members Santa Ana, CA
-
Managed Care Coordinator
Only for registered members Orange, CA
-
Care Coordinator
Only for registered members Santa Ana, CA
-
Care Coordinator
Only for registered members Tustin, CA
-
Care Coordinator
Only for registered members Santa Ana, CA
-
Scheduling Coordinator/Patient Care Coordinator
Only for registered members Tustin, CA
-
Bilingual Field Care Coordinator
Only for registered members Orange County
-
Lead Care Coordinator
Only for registered members Santa Ana
-
Hospital Care Coordinator
Full time Only for registered members Tustin
-
Lead Care Coordinator
Only for registered members Santa Ana
-
Care Coordinator
Only for registered members Placentia, CA
-
Lead Care Coordinator
Only for registered members Santa Ana, CA
-
Hospital Care Coordinator
Only for registered members Tustin
-
Lead Care Coordinator
Only for registered members Santa Ana
-
Hospital Care Coordinator
Only for registered members Tustin, CA
-
Client Care Coordinator
Only for registered members Santa Ana, California, United States