Information Technology Manager - Quincy, United States - Atlantic Group

Description

IT Manager
The IT Manager will lead a small team responsible for providing end user support to internal users and vendors. The ideal candidate will have experience troubleshooting various hardware and software problems.

They should be comfortable providing technology solutions to employees and working closely with third party software companies to adopt new technologies and efficiently use existing ones.

This role is hybrid 3 days a week in office in Quincy, MA.

Responsibilities
Manage technologies and provide administrative assistance for various systems
Understand various IT troubleshooting and provide technical support
Negotiate and communicate with third-party software providers for new software's and troubleshooting
A good understanding of Property and Casualty Insurance and insurance related technology.

Keep the IT department, Business Analysts, and executives apprised of the status of projects, asking for support as needed, while balancing the IT project lists with other departments' lists.

Develop project plans and manage project through completion. Follow project post-mortems to identify areas that worked well or need improvement.
Support various departments in developing prototypes of specified ideas and in writing final specifications.

Assist other IT management with the development of standards and procedures including but not limited to controls, flowcharts, and documentation.

Serve as the liaison between the IT department and the Business Analysts for System Investigation Report requests.

Qualifications

Bachelor's degree in computer science or relevant field
5+ years of experience in related field
2 years of experience with Insurance related technologies
2 years as a lead or supervisor.
Strong technical problem solving and communication skills

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