Heating, Ventilation, and Air Conditioning Manager - Zebulon - TES Recruiting

    TES Recruiting
    TES Recruiting Zebulon

    2 days ago

    $50,000 - $95,000 (USD) per year *
    Description

    Job Title: HVAC Service Manager

    Location: Zebulon, NC 27597

    Employment Type: Direct Hire

    About the Role:

    We are seeking an experienced HVAC Service Manager to lead and oversee the daily operations of the HVAC Service Group . This senior leadership role is responsible for managing and developing a team of 8–15 service technicians while driving operational efficiency, customer satisfaction, and profitability across commercial and industrial service operations.

    Key Responsibilities:

    • Lead, supervise, and develop a team of 8–15 HVAC service technicians; plan, assign, and direct daily work activities.
    • Oversee day-to-day service operations, including dispatching and scheduling using field service management software.
    • Develop and manage departmental budgets with full P&L responsibility, including gross and net profit performance.
    • Review work orders for accuracy, verify pricing, and control labor and material costs to maintain target margins.
    • Provide advanced HVAC troubleshooting support for complex service issues.
    • Develop, execute, and manage commercial and industrial service contracts, including renewals.
    • Build and maintain strong customer relationships; manage issue escalation and complaint resolution.
    • Oversee service billing processes and support accounts receivable follow-up.
    • Manage inventory, parts control, and warranty processing.
    • Recruit, hire, train, and conduct performance evaluations for service technicians.
    • Promote employee development, accountability, and a culture of continuous improvement.
    • Ensure compliance with company policies, safety standards, and field operational best practices.
    • Oversee fleet, equipment, and job site operations to ensure efficiency and safety.
    • Prepare reports and communicate operational performance to senior leadership.

    Qualifications:

    • 7+ years of HVAC service experience in commercial and industrial environments.
    • Demonstrated leadership experience managing service technicians (8–15 direct reports preferred).
    • Strong knowledge of service dispatching systems and field service software.
    • Experience with budgeting, financial reporting, and P&L oversight.
    • Advanced technical HVAC troubleshooting knowledge.
    • Proven experience managing service contracts and renewals.
    • Strong communication, organizational, and reporting skills.
    • Valid driver's license required.

    Compensation & Benefits:

    • Comprehensive benefits package.
    • Monday–Friday schedule (7:30 a.m. – 4:30 p.m.).
    * This salary range is an estimation made by beBee
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