- Leadership: Take a leadership role in the renewal process to ensure the delivery of the best possible solutions to clients in a high-quality and timely manner.
- Business Growth: Secure existing business and drive the sale of additional services and lines of coverage.
- Client Relationships: Build and nurture strong relationships with clients and collaborate with the sales team to achieve collective goals.
- Consultative Approach: Guide your team members in addressing a client's risk management needs through consultative conversations.
- Talent Development: Mentor Client Service team members through continuous learning, transparent feedback, and robust talent development initiatives.
- Quality Assurance: Conduct periodic audits to ensure compliance standards and service levels are consistently met.
- Data Management: Maintain accurate client and policy data and documents within Gallagher systems, utilizing the latest technology to enhance productivity and quality.
- Skills for Success:
- Demonstrate resilience and adaptability when dealing with shifting priorities while fostering positive relationships internally and externally.
- Exhibit a strong willingness to collaborate with all Gallagher teams and employees.
- Experience with Cyber Liability Middle Market accounts.
- Hybrid model out of Rolling Meadows, IL.
- Bachelor's degree with a minimum of 5+ years of client service and/or claims management experience
- OR -
- High School degree/GED with a minimum of 10+ years of client service and/or claims management experience
- Possess a Property and Casualty Insurance License
#LI-LB3
- Medical/dental/vision plans, which start from day one
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
- And more...
-
Service Manager · Ensure you read the information regarding this opportunity thoroughly before making an application. · $90,000 - $100,000 + Bonus + Career progression to General Manager and then Vice President + Specialist training + Excellent benefits + PTO + 401(k) + Weekends ...
Chicago $65,000 - $115,000 (USD) per year10 hours ago
-
**Company Overview** · Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With l ...
Chicago $65,000 - $115,000 (USD) per year2 days ago
-
Boka Restaurant Group seeks a Service Manager for Momotaro in Chicago's Fulton Market District. · Report directly to the General Manager · Helping to manage the floor, including touching tables, running food, overseeing staff, and monitoring the door · ...
Chicago, IL1 month ago
-
A Bit About Us · Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encour ...
Chicago, IL $104,800 (USD) per year2 weeks ago
-
This role falls under the IT Service Management Office (SMO). The Manager of ITSM Problem Management will play a crucial role in enhancing digital operations by focusing on continuous improvement and proactive problem management. · ...
Chicago $112,860 - $143,900 (USD) Full time1 month ago
-
Description · Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architectu ...
Chicago, IL4 days ago
-
+Lensa promotes jobs on behalf of its direct clients, recruitment ad agencies, and marketing partners. This role falls under Global Technology Infrastructure · and Operations (GTIO) aiming to deliver modern technology to support McDonald's global operations. · ...
Chicago1 month ago
-
The IT Service Manager provides leadership and hands-on support for the Service Desk and end-user computing environment at Heartland Human Care Services (HHCS). This role serves as the primary escalation point for complex technical issues, · Lead, coach, and develop the Service D ...
Chicago1 month ago
-
Service Manager · $90,000 - $100,000 + Bonus + Career progression to General Manager and then Vice President + Specialist training + Excellent benefits + PTO + 401(k) + Weekends off · Chicago, IL · Are you an experienced heavy truck service professional ready to take the next ste ...
Chicago $65,000 - $115,000 (USD) per year1 week ago
-
We believe our leaders should always lead from the front. · High School Diploma or GED · Current and Valid Drivers License · ...
Chicago Full time1 month ago
-
Specialty/Competency: Salesforce · Industry/Sector: Not Applicable · Time Type: Full time · Travel Requirements: Up to 40% · At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise op ...
Chicago $77,000 - $202,000 (USD)3 days ago
-
Industry/Sector · Not ApplicableSpecialism · SalesforceManagement Level · Senior AssociateJob Description & Summary · At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operation ...
Chicago $77,000 - $202,000 (USD) Full time1 week ago
-
Job Description · Aramark Healthcare is seeking a Patient Services Manager to overseeing food service operations at UI Health in Chicago, IL. · The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for ...
Chicago, IL, US,3 days ago
-
We are looking for an experienced attorney to join our Consumer and Small Business Legal team as Manager, Counsel: Servicing and Strategy.This role will allow you to showcase your talents in a fast-paced environment where you get to work with bright and intelligent individuals wh ...
Chicago, IL1 month ago
-
· The Ed Napleton Automotive Group is looking for our next Assistant Service Manager/Service Advisor, Located at Napleton's Aston Martin of Downers Grove the Assistant Service Manager is a critical role working with the Service Director to help drive team results to meet departm ...
Chicago, IL $45,000 - $80,000 (USD) per year6 days ago
-
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support ...
Chicago $77,000 - $202,000 (USD)1 week ago
-
· At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. · We are looking for automotive service mana ...
Chicago, IL $60,000 - $105,000 (USD) per year4 days ago
-
We are seeking a highly skilled and results-driven Service Manager to oversee and elevate service operations while leading a dynamic team. ...
Chicago, IL3 weeks ago
-
COMPANY OVERVIEW · Jenner & Block LLP is a law firm with a fearless reputation and global reach, high-level problem solvers in litigation, government controversies, investigations, regulatory challenges, and complex corporate transactions. With offices in Century City, Chicago, L ...
Chicago10 hours ago
-
About The Community Builders TCB Join a growing organization that is strengthening neighborhoods across the nation... · Provide direction guidance and supervision to all maintenance team members and vendorscontractors at the community; · Manage and participate in the completion o ...
Chicago, IL1 month ago
-
Allied Universal is hiring a Service Manager. As a Service Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. · Caring Leadership: Ensure all security protocols and standards are consistent ...
Chicago1 month ago
Senior Client Service Manager - Chicago - Gallagher
Description
IntroductionAt Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
As a Senior Client Service Manager at Gallagher, you will play a pivotal role in helping our clients address risk, protect assets, and recover from losses. We are seeking a passionate, client-focused professional to join our growing team. If you're interested in assisting a diverse range of clients with issues that span from relatively simple to moderately complex, we want to hear from you.
How you'll make an impact
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
-
Service Manager
Rise Technical- Chicago
-
Service Manager
Only for registered members Chicago
-
Service Manager
Only for registered members Chicago, IL
-
Service Manager
Only for registered members Chicago, IL
-
Manager, Service Management
Full time Only for registered members Chicago
-
Sales Manager- Managed Services
Only for registered members Chicago, IL
-
Manager, Service Management
Only for registered members Chicago
-
IT Service Manager
Only for registered members Chicago
-
Service Manager
Only for registered members Chicago
-
Service Manager
Full time Only for registered members Chicago
-
Managed Services
Only for registered members Chicago
-
Managed Services
Full time Only for registered members Chicago
-
Patient Services Manager- Food Service
Only for registered members Chicago, IL, US,
-
Manager, Counsel: Servicing and Servicing Strategy
Only for registered members Chicago, IL
-
Assistant Service Manager/Service Advisor
Only for registered members Chicago, IL
-
Managed Services
Only for registered members Chicago
-
Automotive Service Manager
Only for registered members Chicago, IL
-
Remote Service Manager
Only for registered members Chicago, IL
-
Manager, Paralegal Services
Jenner & Block- Chicago
-
Service Maintenance Manager
Only for registered members Chicago, IL
-
Security Service Manager
Only for registered members Chicago