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+We are in search of friendly, motivated people for the position of Customer Service Representative. · + · ++ Assist customers inside and outside a U-Haul center with U-Haul products and services. · Use smartphone-based U-Scan technology to manage rentals and inventory. · ...
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We are seeking a friendly customer service representative to join our team at U-Haul. · The ideal candidate will have excellent communication skills, · be able to work well under pressure, · and provide exceptional customer service. · Assist customers with rentals and inventory m ...
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We are in search of friendly motivated people for the position of Customer Service Representative. As a Customer Service Representative you will work as part of a supportive team to be the face of U-Haul company's exceptional service. · ...
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Provides excellent customer service to members, guests, and program participants at the recreation center. · ...
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The MMC Group is seeking Military to Civilian Advocate to support transitioning service members recently separated veterans and military spouses at Dyess Air Force Base.This role focuses on delivering intensive career advising employment readiness support and workforce program co ...
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This position is responsible for providing excellent customer service to members guests and program participants. It serves as the first point of contact at the recreation center handling check ins registrations facility inquiries and general support to ensure successful daily op ...
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Welcome guests upon their arrival and assign rooms and provide information about our hotel available rooms rates and amenities Respond to clients complaints in a timely and professional manner Communicate with our housekeeping staff to ensure all rooms are clean communicate guest ...
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++The Inside Sales/ Customer Service Representative will maintain accounts and conduct day to day activities, resolve conflict and ensure customer satisfaction. · +Sell industrial hose, gasket and piping products and maintain customer accounts · Take orders on the phone and over ...
Abilene, TX1 month ago
Customer Service Representative - Taylor - Beyond Wow Plumbing
Description
Would you thrive in a workplace where you're not just an employee, but a valued member of the team?
Do you have a passion for helping people with the capacity to grow & learn new things?
Are you eager to elevate your career by aligning with a reputable and essential business?
Then come join the winning team at S & D Plumbing
**At S & D Plumbing, **we pride ourselves on delivering top-notch plumbing solutions to our residential customers. We believe that behind every successful service call is a team of dedicated customer service professionals ensuring smooth operations, efficient scheduling, and overall customer satisfaction.
We are seeking a dynamic and customer-focused Residential Plumbing Customer Service Representative to join our growing team. This role will be instrumental in providing the first line of support for our customers, ensuring that they receive timely, effective, and empathetic assistance.
Who we are:
Established in 1980, S & D Plumbing is more than just a residential plumbing company – we are a testament to unwavering excellence and dedication. As a family-owned and operated company, we've seamlessly melded our rich legacy with a commitment to unparalleled service. Every interaction, whether with customers, or team members, resonates with the respect and integrity that defines us. Excellence isn't just what we strive for, it's what we consistently deliver.
What we offer:
· $15-$20/hour based on experience
· Competitive weekly pay
· Monthly bonus opportunities
· Generous referral bonus opportunity
· Full Access to Ramsey's SmartDollar Class
· Medical coverage offered
· Paid life insurance
· Simple IRA Retirement Plan with company match
· Health Savings Account
· Ongoing leadership and occupational training
· Paid time off
· 5 paid holidays
· Parental leave
· Monthly gym membership allowance
· Quarterly company events
· Outstanding company culture
Job Description:
· Answer customer inquiries via phone, email, or chat regarding plumbing issues, service requests, and appointments.
· Coordinate with dispatcher to schedule and dispatch plumbing technicians to residential locations based on urgency and technician availability.
· Coordinate with the technical team to relay specific customer requirements or concerns.
· Maintain accurate records of service calls, customer interactions, and scheduled appointments.
· Provide prompt feedback to management regarding service failures or customer concerns.
· Stay updated on our services and policies to provide accurate information to customers.
· Address and resolve customer complaints in a professional manner.
· Authentically promote and adhere to company vision, mission, core values, and brand.
· Have fun working on a vibrant, talented team
Job Requirements
· High school diploma or equivalent.
· Previous experience in a customer service role, preferably in the residential service industry.
· Proficient in using computer systems and software, especially Microsoft Office Suite, ServiceTitan knowledge is a bonus.
· Excellent communication skills, both written and verbal.
· Strong organization skills and attention to detail.
· Ability to handle stressful situations and muti-task in a fast-paced environment.
What our team members are saying about us:
"I love the close-knit environment that S & D provides You know how they say your coworkers are basically like your in this case you FEEL it" - Claire, CSR Department
"S & D Plumbing provides outstanding growth opportunities and the necessary training for each team member to excel. The sky is the limit at S & D" - Brad, Director of Marketing
Learn more about us:
At S & D Plumbing, we don't just fill positions; we welcome catalysts of excellence. Are you ready to be one of them? Get to know us better by visiting We look forward to reviewing your application
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