Client Care Representative - Alexandria, VA, US
6 days ago
Job summary
To communicate effectively with customers via digital communication channels (chat or email), and to provide timely solutions to customer inquiries received via the Bank's online banking system.- Answer customer service calls in a timely and professional manner.
- Ensure privacy of customer information by adhering to bank verification standards.
- Provide customers with accurate and precise information in response to requests.
Job description
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