- High School Diploma or GED from an accredited institution
- 3-5 years proven sales or account management experience preferred
- Unquestionable integrity and ability to work in a family-friendly environment
- Must be able to be a team leader.
- Thorough knowledge of and ability to learn new CRM products
- Should have some knowledge or experience in planning and defining scopes.
- Must have good communication skills.
- Bachelor's degree in Business Management, Finance, or related field preferred
- Proven track record of developing sales leads and executing on them
- Ability to perform efficiently in a high-pressure environment and demonstrate excellent problem-solving and decision-making skills
- Self-motivated and possess the ability to multi-task and stay calm under pressure
- Ability to handle multiple job responsibilities and open to taking on new responsibilities based on the company's needs
- Computer and smart device skills required, i.e.; Microsoft Office, presentations, spreadsheets, email communication, texting, video
- Must be able to walk/stand for long periods of time.
- Must be able to work long hours.
- Travel required (approximately 50% or more), out-of-area and overnight travel to be expected
- Express or exchange ideas with others quickly, accurately, and receive and act on detailed information
- Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects
Account Manager Residential - Dallas, United States - ServiceMaster CDR
Description
POSITION OVERVIEW:
ServiceMaster CDR is a premier full-service Disaster Restoration company providing the highest quality restoration services with unwavering integrity in Northeast Ohio and Central Texas.
Our comprehensive restoration services for commercial and residential include water/mold mitigation, fire/smoke/odor damage, weather damage, contents cleaning/restoration, biohazard/trauma/and vandalism clean-up, emergency board-up and tarping, as well as reconstruction services.
We provide 24-hour emergency response and can mobilize nationally for catastrophes.We take great pride in helping our communities in their time of need, rebuilding homes and businesses and restoring lives.
ServiceMaster CDR is seeking a full-time Account Manager for our Residential Sales Division to join our energetic and dynamic team.
The Account Manager is responsible for maintaining a personal book of business that delivers on the goals set forth with management.
Develops strategic plans to maintain and grow customer base aligned with company strategy across their region and contributes to the development of customer-centric based solutions.
Will work closely with all divisions to implement and manage all sales aspects of the of the Residential Sales Division.
Will have the knowledge and ability to assist the sales team in growing markets as well as developing a presence in specific verticals.
Will work together with all restoration and construction branch, division, and regional managers to grow all aspects of the business.
JOB RESPONSIBILITIES
The Account Manager will be responsible for, but not limited to, the following duties:
Core accountability is to achieve the sales goals set forth by your regional sales manager
Develop new business in specific verticals
Actively participate in industry related trade associations
Represent ServiceMaster CDR at meetings, local functions and tradeshows
Identify and develop key partner strategies for specific market segments
Collaborate/coordinate project leads with business development partners
Maintain regular contact with signed accounts to understand needs and identify new business opportunities
Manage all phases of the business development cycle
Proactively source and develop new client relationships and referrals
Generate leads for various company services
Achieve monthly, quarterly and yearly sales goals
Exceptional and Proven leadership and team-building skills with proven negotiating ability
Strong understanding of customer and market dynamics and requirements
Ensure proper execution of sales plans
Establish and maintain relationships with strategic business partners and key stakeholders
Meet with local/branch sales teams and BMs to evaluate company performance, understand opportunities to enhance sales effectiveness, and to gain insight into trends that may impact the business
Maintains personal book of business
Communicates with all clients in the market area to ensure high levels of client satisfaction
Understands the importance of timely follow-up with customers, managers, and staff making communication a top priority
Assists in the development and implementation of marketing plans as needed
Provides timely feedback to Senior Management regarding performance
Preparation of proposals and presentations
Other duties as assigned
EXPERIENCE / SKILLS / EDUCATION
PHYSICAL DEMANDS / WORKING CONDITIONS
ServiceMaster CDR offers a professional environment, stability, upward mobility, and excellent benefits.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification.
They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee.This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will.
These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities