amazon work at home 15+/ Hour - Berlin - Amazon

    Amazon
    Amazon Berlin

    8 hours ago

    Amazon background
    Description

    We're seeking a dedicated Work from Home Customer Service Associate to join our team at Amazon. In this critical role, you'll provide timely, accurate, and professional customer service to all Amazon customers.

    Job Description

    This position requires an action-oriented, flexible problem-solver who can assist customers in expediting orders and correcting post-sales issues. As a key member of our team, you will communicate with customers primarily through phone and email, utilizing various software tools to navigate customer accounts, research policies, and resolve problems efficiently.

    Responsibilities

    • Expedite orders and resolve customer complaints
    • Utilize software tools to manage customer accounts and research policies
    • Communicate effectively with customers via phone and email
    • Work collaboratively with the team to ensure seamless customer service delivery

    Requirements

    To be successful in this role, you should possess excellent communication skills, a proactive approach to problem-solving, and the ability to work independently in a fast-paced environment.

    We offer a range of benefits, including health insurance, 401K, and vacation time, to support your well-being and career growth. If you're a motivated and customer-focused individual looking for a challenging opportunity, we encourage you to apply.

  • Amazon

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